首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
From: David Baker To: Jimmy Evans@ Subject: Account No. 32569 Date: February 25 Dear Mr. Evans, We received your mail yesterday
From: David Baker To: Jimmy Evans@ Subject: Account No. 32569 Date: February 25 Dear Mr. Evans, We received your mail yesterday
admin
2015-09-22
13
问题
From: David Baker
To: Jimmy Evans@
Subject: Account No. 32569
Date: February 25
Dear Mr. Evans,
We received your mail yesterday and would like to express our sincerest apology for our delivery mistake. We shipped items in excess of the quantity you specified in your order.
I have made arrangements to pick up the excess office supplies from your office at 2: 00 on Wednesday. Please make sure that a member of your staff will be available to sign a return form. I talked to our accounting department to credit your account for the charges that were generated as a result of our mistake.
Rest assured that this error will not happen again. We extend our gratitude for bringing this matter to our attention. This will help us in providing you better service in the future. We are looking forward to serving you again. To make up for this error, we are offering you a 50 dollar coupon which you can use for your next purchase at our company. Our aim is to regain your confidence and trust.
Thank you for doing business with the Office Max Company. If you have any other concerns that you would like to address, please feel free to contact me at 265-578-9087. Thank you very much and have a nice day.
Sincerely,
David Baker
Customer Service Department
What has Mr. Baker already arranged for?
选项
A、The delivery of additional office supplies
B、The rescheduling of a delivery
C、A replacement for missing items
D、A refund of some money
答案
D
解析
关于配送物品失误的措施,贝克已经指定财务部把错送货物的金额汇到客户账户,因为只是对超过的物品进行退款所以不是全额而是部分货款。
转载请注明原文地址:https://kaotiyun.com/show/wb4d777K
本试题收录于:
托业阅读题库托业(TOEIC)分类
0
托业阅读
托业(TOEIC)
相关试题推荐
Acrossedchequeimpliesthatthechequecanbeexchangedforcashatthedrawer’sbankaccountonwhichitisdrawn.
CheckingaccountsIntheUnitedStates,checkingaccountsareavailableonlyatcommercialbanks.Commercialbanksspecializ
FromaChinesebank’spointofview,thecurrencyaccountwhichitmaintainsabroadisknownas______,whileaRMBaccountoper
Aconsumerwithanunusedlineofcreditonhisorhercreditcardaccountmaymakeretailpurchasewithoutpresentingademand
Aconsumerwithanunusedlineofcreditonhisorhercreditcardaccountmaymakeretailpurchasewithoutpresentingademand
Aconsumerwithanunusedlineofcreditonhisorhercreditcardaccountmaymakeretailpurchasewithoutpresentingademand
Achequecrossed"accountpayee"______.
Openaccountisanarrangementbetweenthesellerwherebythegoodsaremanufacturedanddeliveredbeforepaymentisrequired.O
Openaccountisanarrangementbetweenthesellerwherebythegoodsaremanufacturedanddeliveredbeforepaymentisrequired.O
随机试题
证明瑕积分J=∫0π/2ln(sinx)dx收敛并求其值.
《旧约》中的先知书包括【】
农业生产的制约因素已经由过去的主要受()约束转变为受资源、市场和环境的多重约束。
资料1资料2浙江浙海公司进出口公司(3313910194)在对口合同项下进口蓝湿牛皮,委托浙江嘉宁皮革有限公司(3313920237)加工牛皮沙发革,承运船舶在帕腊纳瓜港装货启运,航经大阪,又泊停釜山港转“HANSASTAVANG
资产负债比率可用以衡量企业在清算时保护某些人利益的程度。这些人是()。
某项固定资产原值为15500元,预计使用年限为5年,预计净残值为500元,按双倍余额递减法计提折旧,则第二年末该固定资产的账面价值为()元。
我国少数民族中人口最多的民族是()。
监狱管理机关在社区矫正工作中主要承担()工作。
法国的年鉴学派是由吕西安·费弗尔和()建立。
玛祖卡
最新回复
(
0
)