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  3. Evaluating employee performance is a key of management skills. The challenge is to give the employees an accurate picture of chi

Evaluating employee performance is a key of management skills. The challenge is to give the employees an accurate picture of chi

admin2013-06-17  61
问题     Evaluating employee performance is a key of management skills. The challenge is to give the employees an accurate picture of chief accomplishments, and of the areas in which they need to prove. Both are important: accomplishments because they give the empl0Yee a sense of pride in the work and basis on which to build future achievements, and areas for improvement, because they give the employee some goals to reach for.
    Often, employees fear that the evaluation will be a negative experience. This fear alone can endanger defensiveness and tension which result in self-fulfilling prophecy. The supervisor must take pains to alleviate (减轻) the employee’s fear and make the evaluation a participatory event. An employee who contributes ideas to his or her evaluation will be much more likely to agree with the outcome and be willing to follow the recommendations.
    The employees must always bear in mind that the sole legitimate domain of an employee appraisal system is to improve employees’ performance. While areas needing improvement must be done reviewed, this should always be done in the spirit of discovering goals that the employee can work toward. This holds true for reviewing success as well. While praise for past achievements may be used as reward, to endanger loyalty, or for other reasons, at the time of evaluation, the primary reason to look at the person’s successes is to determine areas in which he or she can continue to excel; perhaps, the most effective way to make the evaluation a participatory event is to ask the employee to come prepared for the meeting. The employer and the employee each should carefully review the job description prior to the evaluation meeting and should make notes on areas in which the employee had difficulty or has made a contribution. At the evaluation meeting, the employer must establish a positive and comfortable mood.  The employee should be invited to review his or her lists first. Almost always the employee’s notes will be very similar to what the employer has written. If the employer simply verifies what the employee has said, the employee will be much less anxious about the procedure, and much more likely to work toward the goals.
The key to participatory evaluation ris that both parties______.
选项 A、are comfortable in the setting
B、get to talk in a friendly way
C、contribute ideas and agree on the outcome
D、know in which areas the employee has made a contribution
答案C
解析 本题的源信息在第二段的末句“．．．make the evaluation a participatory event．An employee who contributes ideas to his or her evaluation will be much more likely to agree with the outcome and be willing to follow the recommendations．”和第三段的后半部分及末句““ the employer simply verifies what the employee has said，the employee will be much less anxious about the procedure，and much more likely to work toward the goals．”据此，可以判断选项C正确。其他三个选项都是雇员参与式评估所包含的，意思正确，但不是关键所在，不符合题目要求，故排除。
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