2. 考研
  3. Customer：This is ridiculous．I’ve been waiting for my meal for more than half an hour． Waiter：__________．

Customer：This is ridiculous．I’ve been waiting for my meal for more than half an hour． Waiter：__________．

admin2013-05-24  45
问题 Customer：This is ridiculous．I’ve been waiting for my meal for more than half an hour．
     Waiter：__________．
选项 A、Sorry，but you have to wait longer。
B、Sorry，I know，but you see the restaurant is full and we’re shorthanded today．
C、You Can see the manager if you want to complain．
D、Sorry，but you carl go to another restaurant．
答案B
解析 本题问题为顾客向服务生抱怨说等了大半个小时饭菜还没有上，答案B最为委婉贴切。对于客人的抱怨，服务人员应该先道歉，然后再解析原因。选项A、C、D都不是服务行业的用语，太不礼貌。故答案为B。
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