无人便利店(unattended convenience stores)是新零售中的一种,是零售的延伸。有人还是无人不是无人便利店的核心,因为只要是需要陈列商品,完全没有工作人员的协助,从短期来看,是不太现实的。对消费者来说,无人便利店最首要的条件是便利,

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问题    无人便利店(unattended convenience stores)是新零售中的一种,是零售的延伸。有人还是无人不是无人便利店的核心,因为只要是需要陈列商品,完全没有工作人员的协助,从短期来看,是不太现实的。对消费者来说,无人便利店最首要的条件是便利,能保证消费者获得良好的购物体验。加强个人诚信体系建设,加大违约成本(breach cost)是保证无人便利店健康发展的基础。虽然每间便利店都无人值守,但是顾客都可以通过视频获得人工服务。

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答案 Unattended convenience stores are extension and one of the new forms of retailing. The core of unattended convenience stores is not whether they are unattended or not, because it is not realistic, in a short term, to display goods without the assistance of staff. For consumers, the most important prerequisite of unattended convenience stores is convenience, which must ensure that consumers get a good shopping experience. Effective individual credit system and high breach cost is the basis for the sound development of unattended convenience stores. Although every convenience store is unattended, consumers can be served through videos.

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