A、To exchange ideas among the employees. B、To gather suggestions from the customers. C、To publicize policies of the company. D、T

M: Susan, said you want to see me?
W: Yes. Sit down, please.
M: Thank you.
W: I’m very impressed with the success we’ve had this year. A lot of our success is due to your hard work and commitment.
M: Well, I’ve really enjoyed working here.[19]Your willingness to share company profits with us has really motivated us to do our best.
W: Don’t think I haven’t appreciated the efforts of everyone in that regard! We need to send a memo to all the employees letting them know how successful the company has been this year, and how much they have accomplished in achieving the goals we set for them.
M:[20]May I suggest that we have a big party for all the employees and celebrate our success? We could give them all bonuses as a reward for their accomplishments as well.
W: I think that’s a good idea. It would also give us an opportunity to get to know each worker better.
M:[21]Another idea I have is that we have a suggestion box for the employees as a means to collect their suggestions, so that the company can improve itself.
W: Hmm. I agree with you. And the thought that just occurred to me is that we need to find out what the customers want as well. In that way we wouldn’t produce unwanted items, which would certainly help in controlling our expenses.
M: That means we should do a survey and hire more people for that.
W: I know that, but no pains no gains.
M: I see. When shall we hold the party for all the employees?
W: How about this Saturday?
M: OK. I’ll get them noticed later.
19. What inspired the man to work hard in the company?
20. What does the man suggest the woman do?
21. What is the purpose of having a suggestion box in the company?