What is the woman’s problem?

W: Did you contact technical support about my computer? I’m working on an important presentation, and all my work is on that computer.
M: Yes, I called them. They told me they’d send someone over tomorrow afternoon.
W: Tomorrow afternoon? That will be too late. I’m meeting with my client at 4 tomorrow. Could you please call technical support again, and ask them if they can come any sooner?
M: Sure, I’ll call them right away. I’ll talk to a supervisor to make sure they get a technician over here today.