首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
专升本
Millions of people pass through the gates of Disney’s entertainment parks in California, Florida and Japan each year. What makes
Millions of people pass through the gates of Disney’s entertainment parks in California, Florida and Japan each year. What makes
admin
2011-02-17
61
问题
Millions of people pass through the gates of Disney’s entertainment parks in California, Florida and Japan each year. What makes these places an almost an universal attention? What makes foreign kings and queens and other important people want to visit these Disney parks?
One reason is the way they are treated once they get there. The people at Disney go out of their way to serve their "guests", as they prefer to call them, and to see that they enjoy themselves.
All new employees, from vice-presidents to part-time workers, begin their employment by attending Disney University and taking the general training. Here, they learn about the company’s history, how it is managed and why it is successful. They are shown how each department relates to the whole. All employees are shown how important their parts are in making the park a success.
After passing the general training, the employees go on to more specialized training for their specific jobs. No detail is missed. A simple job like taking tickets requires four eight-hour days of training. When one ticket taker was asked why it took so much training for such a simple and ordinary job, he replied, "what happens if someone wants to know where the restrooms are, when the parade starts or what bus to take back to the campground? We need to know the answer or where to get them quickly. Our constant aim is to help our guests enjoy the party."
Even Disney managers get involved in the daily management of the park. Every year, the managers leave their desks and business suits and put on special service clothes. For a full week, the bosses sell hotdogs or ice cream, take tickets or drive the monorail, and take up any of the 100 jobs that make the entertainment park come alive. The managers agree that this week helps them to see the company’s goals more clearly.
All these efforts to serve the public well have made Walt Disney Productions famous. Disney is considered by many as the best mass service provider in America or the world. As one long-time business observer once said, "how Disney treats people, communicates with them, rewards them, is in my view the very reason fir his fifty years of success… I have watched, very carefully and with great respect and admiration the theory and practice of selling satisfaction and serving millions of people on a daily basis successfully. It is what Disney does best.
Which of the following is not true according to the passage? ______.
选项
A、Tourists learn the history of Disney in its entertainment parks
B、Disney attracts people almost from all over the world
C、Parades are regularly held in Disney’s entertainment parks
D、Disney’s managers are able to do almost all kinds work in the Disney parks
答案
A
解析
转载请注明原文地址:https://kaotiyun.com/show/yWGC777K
本试题收录于:
英语题库普高专升本分类
0
英语
普高专升本
相关试题推荐
求微分方程的通解或特解+3y=2
Thefallinthenumberofdeathsfromheartdiseaseisgenerally______improvementsindiet.
Color-blindpeopleoftenfinditdifficultto______betweenblueandgreen.
Mrs.CoxteachesEnglishinalargehighschoollocatedintheinnerareaofabigcityontheWestCoast.Eversinceshewasa
Whenaluminumwasfirstproducedaboutahundredandfiftyyearsago,itwassodifficulttoseparatefromtheores(矿石)inwhich
Mr.Smithwouldjustratherwe______now,butwemustgotowork.
Thepersonwhocanseeashipwithoutsomefeelingofexcitementmusthaveverylittleimagination.Eventheideaofleavingthe
TheBritisharesofamiliarwithdifferentculturesandotherwaysofdoingthings,______isoftenthecaseinothercountries.
Mybookis______finished;Ihaveonlyafewchangestomakeinthewriting.
A.Onecanneverbetoocareful.B.Iwon’thaveyouspeakingtoyourgrandmalikethat.C.TheLosAngelesLakerswontheNBAC
随机试题
行政执法监督机关可以对哪些行政执法行为实施监督()。⑴行政处罚;⑵行政许可;⑶行政强制;⑷行政确认;⑸行政登记;⑹行政征收;⑺行政征用;⑻行政收费;⑼行政给付;⑽行政裁决;⑾法律、法规、规章规定的其他行政执法行为
Recently,oneofmybestfriendsJennie,withwhomIhavesharedjustabouteverythingsincethefirstdayofkindergarten,spen
患者面色萎黄,眩晕,心悸,失眠,月经不调,兼见耳鸣,舌淡,脉弱,治疗应首选
A.散发B.爆发C.流行D.大流行E.散发或大流行从疾病流行强度而言,下列情况可以是
关于肛门周围脓肿的叙述正确的是
下列在承包商对工程项目管理特点的叙述中不正确的是()。
期货公司与证券公司应当建立介绍业务的对接规则,明确()的协作程序和规则。
企业编制预算,一般应按照“上下结合、分级编制、逐级汇总”的程序进行,具体程序为()。
桑代克的学习律包括三个成分,即()。
Whydidthepottersdiscussedinthepassagechangethekindofpotterytheymade?Whatwasspecialaboutflintenamel?
最新回复
(
0
)