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  3. Complaint Dear Sir/Madam, After careful examination of the dress materials supplied to our order of 15th June, we must expre

Complaint Dear Sir/Madam, After careful examination of the dress materials supplied to our order of 15th June, we must expre

admin2019-03-01  75
问题                               Complaint
Dear Sir/Madam,
    After careful examination of the dress materials supplied to our order of 15th June, we must express surprise and disappointment at their quality. They certainly do not match the samples you sent us. We cannot help feeling there must have been some mistakes in the order.
    The materials are quite unsuitable to the needs of our customers and we have no choice but to ask you to take them back and replace them by materials of the quality ordered. If this is not possible, I am afraid we shall have to ask you to cancel our order.
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答案投诉书敬启者：在仔细检查了6月15日订单中的服装材料后，我方对其质量甚感惊讶与失望。这显然与贵方寄送的样品质量不符。我方不得不怀疑订单出现了一些失误。由于服装材料很难满足我方顾客需求，我方不得不请贵方收回此批材料并调换符合订单质量的材料。若贵方不同意，我方将不得不取消订单。
解析 这是一封投诉产品质量的信函。信中首先指出己方收到的服装材料质量与对方寄送的样品质量严重不符；接着提出要求，希望对方能收回该批材料，并调换符合订单质量的材料，否则己方将取消订单。在翻译这段文字时，有几个地方需要注意：要把英文中的careful examination翻译成汉语的谓语动词“仔细检查”；注意固定搭配cannot help feeling意为“不禁觉得，不由自主地觉得”。
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