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  3. The following chart shows some services of insurance companies that people think should be improved. Look at the chart carefully

The following chart shows some services of insurance companies that people think should be improved. Look at the chart carefully

admin2022-12-07  37
问题     The following chart shows some services of insurance companies that people think should be improved. Look at the chart carefully and write your response in about 200 words, in which you should interpret the chart and give your comments.

    Marks will be awarded for content relevance, content sufficiency, organization and language quality. Failure to follow the above instructions may result in a loss of marks.
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答案 Improvements Needed to Be Made in Insurance Services As can be seen from the chart above, it’s obvious that the efficiency of insurance services is in the greatest need for improvement right now. Then reasonable fees, better service attitude, more business varieties and other aspects follow behind. In modern society, due to the fast-paced lifestyle and the fierce competition, efficiency plays an important role in the success of not only individuals but also companies. On the one hand, the improvement of efficiency can increase the economic benefits and enhance the management capacity of an insurance company. On the other hand, the improvement of efficiency can better meet customers’ needs. Customers are the targets and the beneficiaries of insurance services, and they of course would like to choose a company whose service is quick and considerate. Hence, efficiency is of great importance to the survival of an insurance company. From my point of view, reasonable fees and better service attitude are also strongly needed. We should urge insurance companies to be aware of these issues and provide customers with better services.
解析     本题为图表作文。曲线图展示了人们认为保险服务需要改进的几个方面及其所占的比例，其中最需要改进的是保险服务的效率。在具体行文方面，考生可先概述图表反映的内容；然后从保险公司和顾客方面阐述为什么提高服务效率很重要；最后总结全文，提出自己的观点。
    开头部分对图表中的数据进行说明，指出目前保险服务最需要改进的是其效率，紧随其后的是收费、服务态度、业务种类以及其他方面。
    中间部分用“on the one hand…”和“On the other hand…”着重分析需要提高效率的重要原因：一方面，提高效率可以增加保险公司的经济效益，提高其业务能力。另一方面，提高效率能更好地满足顾客的需求。
    结尾部分提出自己的观点：顾客对合理的收费和优质的服务态度也有很大的需求，保险公司应该意识到这些问题并为顾客提供更好的服务。
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