A: I’m not at all satisfied with the serviceB: ______

admin2012-02-27  40

问题 A: I’m not at all satisfied with the serviceB: ______

选项 A、Nobody has complained like that before.
B、I sincerely apologize for that.
C、I wonder why you are dissatisfied with it.
D、It’s not our fault as there are too many customers.

答案B

解析 该题测试的是对于抱怨的回答。在正式场合下对于别人的抱怨要表示歉意。如果不是自己的错误可以委婉地进行解释,A、C、D项都没有做到这一点,因此都不合适,只有B项对。
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