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  3. What did the woman learn about during the training?

What did the woman learn about during the training?

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问题 What did the woman learn about during the training?
  
M: Hey, Jean, how was the new employee training? Did you learn anything about dealing with clients?
W: It helped me realize how important it is to act politely, even when people are being difficult. Above all, we want to keep our customers happy, since our sales figures depend on it
M: Did Fran Alien lead the training? That sounds like advice that she would give.
W: Yes, she was great. Fran shared some of her experiences in the retail field. I didn’t realize she’s been here since the company started. I’m going to share her information with my team.
选项 A、Apply for a managerial position
B、Share information she learned
C、Enter a training program
D、Develop a new sales strategy
答案B
解析 题目是在询问女士说自己将要做的事情是什么，应仔细听女士的话语中与题目的中心语will do相关的内容。女士说，“I’m going to share her information with my team．”，即将把法兰·艾伦提到的信息和自己组的组员分享，所以正确答案是(B)Share information she learned。
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