2. 外语
  3. If your purchase is not as described or is of low quality, you can return the item to the seller and get a full refund. Conditi

If your purchase is not as described or is of low quality, you can return the item to the seller and get a full refund. Conditi

admin2018-07-06  52
问题     If your purchase is not as described or is of low quality, you can return the item to the seller and get a full refund.
Conditions for Submitting Refund Requests:
    1. All products claimed to be not as described must match the items sold by the seller.
    2. Refund requests should be submitted during the protection period.
    3. Buyers should provide enough evidence to prove that the products received are not as good as described.
    4. If you submit a refund request before the order is completed and then mark that order as complete—you cannot submit another refund request for another 15 days, even it has a Longer Protection guarantee. If, however, the reason for your refund request is "I didn’t receive anything" and the result is "payment released to the seller", you still can submit refund request within the 15 days if the product is not as described.
Return Shipping Fee
    1. If the seller accepts returns, and the buyer also wants to return their purchase, simply follow the seller’s sets of Returns on who will pay the return shipping fee. If the seller will pay the fee, communicate with the seller in advance about the payment method and the logistics service.
    2. If a seller sets no return necessary or a buyer wants to keep the product, simply agree on the refund amount directly and ignore the return shipping fee.
According to the section of Return Shipping Fee, the buyer and the seller can communicate with each other about______.
选项 A、the payment method
B、the insurance cost
C、the discount rate
D、the product quality
答案A
解析 事实细节题。根据Return Shipping Fee和communicate查找到原文该部分第一点。最后一句建议买家跟卖家提前沟通支付方式和物流服务(the payment method and the logistics service)。A项the payment method(支付方式)是其中之一，为正确答案。
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