What is the woman going to do?

W: Tyler, do you know of an easy way to get to the airport? I’m flying home for the holidays.
M: Why don’t you take the bus, Sylvia? That’s what I always do when I fly.
W: Okay, but I don’t know anything about the bus service here.
M: Well, let me ask you—you ever heard of "FastPass" ?
W: No, not until now. Is that a bus line?
M: Yes, it is. It will take you straight to your terminal at O’Hare.
W: That sounds like what I need. Do you know how much it costs?
M: The last time I took it, it was $30 one-way. Let me see if I have their card in my wallet. Yeah, here it is. You should call 1-800-500-5500 to reserve a seat.
W: So, do I have to make a reservation?
M: No, you don’t have to, you know. But it’s better if you do. That way you can make sure you’ve got a seat. They’re pretty crowded at times, especially around holidays.
W: Uh, I think you said 1-800-500-5500, right? I’ll give them a call when I get home. Thanks a lot, Tyler.