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  3. You booked a two-week holiday to Sydney with Fly-by-Night Travel. You are not happy with the holiday—the flight was delayed, the

You booked a two-week holiday to Sydney with Fly-by-Night Travel. You are not happy with the holiday—the flight was delayed, the

admin2011-02-25  42
问题     You booked a two-week holiday to Sydney with Fly-by-Night Travel. You are not happy with the holiday—the flight was delayed, the hotel was noisy, and so on.
    Write to Fly-by-Night Travel to complain about the holiday giving details about the problems. Request some compensation or refund.
    You should write about 100 words on ANSWER SHEET 2. Do not sign your own name at the end of the letter. Use "Li Ming" instead. You do not need to write the addrexss.
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答案Dear Mr. Jenkins, I am writing to complain about my recent holiday in Sydney which was organized by your company. My wife and I selected the two-week Women’s Weekly tour starting on 29 December. Your agency claimed we would be picked up at the airport, and that The hotel was three-star quality. The all-inclusive price we paid included breakfast and dinner and two excursions. On arrival at the airport, there was no one to meet us. We waited for half an hour and then had no choice but to take a taxi. This cost $30. The receipt is enclosed. The hotel was not what I would consider three-star. The room was dirty; the beds were small and uncomfortable. The breakfast portions were very small, and the hotel refused to provide us with dinner. We had to spend a further $500 on extra meals. Again, I enclose our restaurant receipts. I find it dishonest and unacceptable that your company sold us a tour which in no way resembled the description, and my wife and 1 expect to be compensated for all our extra expenses. The receipts which are enclosed total $530. In addition, we claim a refund of $100 because the room was not up to the promised standard. We expect to receive your cheque for $630 very soon. Yours sincerely, J. Smith
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