首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
• Read the text below about customer care. • In most of the lines 41-52 there is one extra word. It is either grammatically inco
• Read the text below about customer care. • In most of the lines 41-52 there is one extra word. It is either grammatically inco
admin
2010-01-28
100
问题
• Read the text below about customer care.
• In most of the lines 41-52 there is one extra word. It is either grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct.
• If a line is correct, write CORRECT on your Answer Sheet.
• If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet.
Customer care
Apart from ensuring that an efficient electricity supply for our customers, NatElectric provides an invaluable service in other areas
41. as well. While our Customer Helpline (charged at local rates) is the
42. first point of contact with when you want to make an enquiry and
43. we receive a huge number of calls from customers - on
44. average, there are 50000 calls a one week. Available 24 hours
45. a day, seven days a week, 365 days a year, our Helpline on advisors
46. aim at to answer 95 per cent of all calls within 15 seconds. There
47. are more than 200 advisors, working in around the clock to
48. provide for this service, backed by a further 80 support staff
49. who do handle any necessary paperwork. Although our target
50. is to reply to letters within 10 working days, NatElectric regularly
51. responds within three to four days, and we are especially proud of the
52. very high standards achieved of our customer relations team.
选项
答案
for
解析
转载请注明原文地址:https://kaotiyun.com/show/1ZKd777K
本试题收录于:
BEC高级阅读题库BEC商务英语分类
0
BEC高级阅读
BEC商务英语
相关试题推荐
Whatdidthecustomersrecommend?
Whatdidthecustomersrecommend?
TaskSheetforCandidateATaskSheet1A:Customerservice:howtodelightyourcustomersB:Employeerelations:thedangers
Inthispartofthetest,youareaskedtogiveashorttalkonabusinesstopic.Youhavetochooseoneofthetopicsfromthe
Askingquestions征询
Theinterlocutorasksyouquestionsonanumberofwork-relatedandnonwork-relatedsubjects.
Practisediscussingthistask,andthequestionswhichfollowit,withapartner:STAFFTRAININGREVIEWTheorganisationyouwor
HowtoapproachListeningTestPartThree•InthispartoftheListeningTestyoulistentoalongconversationorinterviewan
HowtoapproachListeningTestPartThree•InthispartoftheListeningTestyoulistentoalongconversationorinterviewan
•Readthetextbelowaboutthelogistics.•Inmostofthelines41-52thereisoneextraword.Itiseithergrammaticallyinco
随机试题
戏曲艺术:《西厢记》
A、高渗性缺水B、低渗性缺水C、两者均有D、两者均无明显口渴为__________的表现
骨连结
春季结膜炎与哪一型变态反应有关
瘀血内阻、血不循经之出血证应选用
有限责任公司型基金分红采用()的形式,股份有限公司型基金分红采用()的形式。
凡要求计算的项目,均须列出计算过程;计算结果出现小数的,均保留小数点后两位小数。甲企业为增值税一般纳税人,增值税税率为17%。20×5年1月,甲企业因生产需要,决定自营建造一间材料仓库。相关资料如下:(1)20×5年1月5日,购入工程用专项物资20万元
要把权利与义务结合起来,树立把国家和人民利益放在首位而又充分尊重公民个人合法利益的社会主义价值观。()
给定资料1.人最需要的是灵魂,城市也是如此。灵魂的塑造,说到底是一种精神的塑造。因此,城市精神,就是城市灵魂的呈现。它所书写的,应该是城市的底蕴、城市的韵味、城市的品位,也是一个城市对于自己所肩负的历史使命的高度自觉。世界之大,
【圣礼】(Sacrament)
最新回复
(
0
)