126

Man: Guangzhou Train Station. How can I help you?
Woman: Hello. I’m calling from Volkswagen Ltd. I’d like to book a Shenzhen ticket for one of our managers, for tomorrow.
Man: Oh, yes. At what time?
Woman: His meeting’s at 2 pm, so arriving some time before then. perhaps 1:30?
Man: Hmm, the best I could do is one getting in at thirteen twenty which leaves at eleven thirty—would that do?
Woman: Yes, OK. Can you reserve that, for Tom Black?
Man: Black…sure. That train’s the one—two—six. It’s the non-stop express. Will that be in First Class?
Woman: Yes, and forward-facing.
Man: So, First Class is in Coach B, second from the front, and it’ll be seat 46．
Woman: Right. Can you charge our account in the usual way? I think it’s something like $105, isn’t it?
Man: Oh, yes. And can you ask Mr. Black to collect his ticket and check in no later than 11 o’clock at desk 12 A?
Woman: Sure. Is there a reservation number or something he’ll need?
Man: Mm, it’s L—P—D—double 5—8．
Woman: And your name, in case there’s any problem?
Man: Well, I’m Jack Gress, but I’m not in tomorrow, so you’d need to ask for Kelly Hallett—that’s H—A—double—L—E—double—T.
Woman: Thanks very much…