首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
To: Rex Roeges, Customer Service Department From: Dave Palmer Re: Lost book Dear Mr. Rex Roeges, I am writing this e-mail co
To: Rex Roeges, Customer Service Department From: Dave Palmer Re: Lost book Dear Mr. Rex Roeges, I am writing this e-mail co
admin
2011-03-11
69
问题
To: Rex Roeges, Customer Service Department
From: Dave Palmer
Re: Lost book
Dear Mr. Rex Roeges,
I am writing this e-mail concerning a book that I ordered through your company, The Computer Networks 4th edition, order number 20035. I placed the order last month and still have not received the book.
I visited your website and confirmed that my shipping information was correct, and that my credit card has been charged for the book; the website also indicates that the book was shipped using your "Global Carrier" service the day after I ordered it. Considering that "Global Carrier" shipments typically take two weeks to arrive, I should have received my goods a week ago at the latest. However, my post office informed me they have neither received nor delivered the book. Can you let me know what is going on as soon as possible?
Dave Palmer
To: Dave Palmer
From: Rex Roeges
Re: Lost book
Dear Mr. Palmer,
Thank you for contacting us. It is important to us that our customers are satisfied with our service, so I am very sorry to hear that you have not received your merchandise.
I looked up your order number and discovered that the book has not been sent out. I have rectified this mistake on our website and sent the book to you via express mail. It should arrive within two business days. With the book I have enclosed a coupon for half off your next order.
Again, I apologize for the inconvenience. If you have any more questions or need further assistance, please contact me at 602-385-0256, or e-mail me at
.
Sincerely,
Rex Roeges, Customer Service Department
Nobel Bookstore
What error did the website contain?
选项
A、The order number was wrong.
B、Mr. Palmer’s address was incomplete.
C、The price list was outdated.
D、It indicated the item had been shipped.
答案
D
解析
问题的核心单词the website在两篇文章中都有涉及,因此要把两篇文章联系起来分析细节情况。第一篇文章中提及the website also indicates that the book was shipped…(贵公司的网站上也显示已经送货),第二篇文章则提到I have rectified this mistake on our website…(我已经改正了网站的这个错误),因此可以得知是网站错误地标示了送货情况。
转载请注明原文地址:https://kaotiyun.com/show/25id777K
本试题收录于:
托业阅读题库托业(TOEIC)分类
0
托业阅读
托业(TOEIC)
相关试题推荐
Americanswithsmallfamiliesownasmallcaroralargeone.Ifbothparentsareworking,theyusuallyhavetwocars.Whenthe
Weight(体重)isoneofthetaboosubjects.InAmerica,itisOK,orevengood,tobethinbutitisanembarrassment(尴尬)tobeov
Thereare20teachersintheofficeandmostof______areinterestedinfootball.
Davidisstillinhighschool.Whenhe______,hewantstogotocollege.
Theseprogramswillhelpkeepyourhomesafe______fire.
Ifyouhaveagreedtogoouttoeatwithsomeone,youshouldbeclearwhoispaying.Iftheotherpersonsuggeststhatyoushoul
[A]park[B]radio[C]watch[D]library[E]telephone[F]postoffice[G]supermarketPeopletalktotheirfriendsfarawayoverit.
A、Goodidea.B、No,thanks.C、It’soverthere.C
Wecanalwayschangethedatesofourtrip,______it’snecessary.
Youcantakesometime_______theenclosedemployeebenefitsinformationandthenreturnittothepayrolldepartmentwithintw
随机试题
肾肿瘤常见的3大症状是
(2005年)在Windows中,文件系统目录的组织形式属于()。
公司区位分析的主要内容应当包括()。Ⅰ.公司所处区位内的经济特色分析Ⅱ.公司所处区位内的自然条件分析Ⅲ.公司所处区位内的基础条件分析Ⅳ.公司所处区位内的产业政策分析
某家电生产企业,近几年随着业务的迅速发展,企业的经济实力有了很大的提高。为了更好地留住关键员工、调动员工的工作积极性,同时吸引更多高素质的人才进入企业,公司决定在原有基础上调整公司的薪酬制度。根据上述材料,回答问题。该公司为了设计符合企业发展的薪酬体
B企业与某劳动者签订劳动合同,期限2个半月,该企业提出前两周为试用期,该企业的做法符合《中华人民共和国劳动合同法》的规定。()
儿童离开托幼机构()以上应当进行健康检查后方可再次入托幼机构。
资料12013年12月17日上午,天空淅淅沥沥下着小雨,车子从A村的一条小路进去,路两旁一片绿色,伴着雨水穿梭在绿色中,让人感觉一阵清新。车子在千森农业科技开发有限公司停下。这是一个现代农业园区,一整片钢制大棚整齐排列,有已投人生产的,
Attheveryendof2013,asothernewspaperswarnedofaterriblefloodofmigrants,TheEconomistinvitedBulgariansandRoman
表单里有一个选项按钮组,包含两个选项按钮Optionl和Option2,假设Option2没有设置Click事件代码,而Option1以及选项按钮组和表单都设置了Click事件代码,那么当表单运行时,如果用户单击Option2,系统将
TheUnpaidIntern,LegalorNotWithjobopeningsscarceforyoungpeople,thenumberofunpaidinternships(实习)hasclimbed
最新回复
(
0
)