— You will hear another five recordings. — For each recording, decide what reason each speaker gives for the problem they mentio

I used to work for an employment agency which supplied staff to civil engineering companies. We were growing fast, opening branches in more countries every year Well, that was great. But instead of investing properly to get a good location for each branch, the company preferred to rent cheap premises and to pour resources into the head office, which of course very few of the customers ever saw. It made most of the staff in the branches very unhappy.

I’ve always loved racing cars, so a couple of friends and I started our own small business manufacturing there. But I had no idea how difficult it was going to be! You see there’s been a lot of innovation in racing cars since I was a child. Nowadays they’re full of electronic components, which we sourced from specialist firms. But we could never be sure of getting them on time, so of course that caused lots of delays in production.