首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
For many e-commerce sellers, the thought of returns, especially international returns, is a true headache. They cut into profit
For many e-commerce sellers, the thought of returns, especially international returns, is a true headache. They cut into profit
admin
2023-02-13
21
问题
For many e-commerce sellers, the thought of returns, especially international returns, is a true headache. They cut into profit margins and can cause a lot of logistic difficulties. A well-streamlined policy is needed and it demands creating processes that are clear for the customer on the one hand, and feasible for the seller on the other hand. Here is why streamlining a return policy in e-commerce is vital for success:
An unclear or inflexible return policy may result in lost sales. For customers, shopping online means giving up seeing, touching and trying an item in order to get other advantages, such as convenience, a better price or availability (可获性) of certain goods. Some customers fear that the product might not be as good as expected or might arrive damaged. They demand to know exactly how to return the products and receive their money back. The following chart shows the consequence of an unclear return policy.
Why do you give up a shopping cart with items you’ve added for purchase?
Willing to complete the purchase, but getting distracted. 30%
Unclear return policy. 29%
Choosing to shop in store. 26%
Lack of international payment. 9%
Others. 6%
A clear returns policy increases customer satisfaction. A latest report revealed that 53% of customers were satisfied when the return policy and procedure was clear.
One advantage of shopping online mentioned in the passage is that
选项
A、delivery is free of charge
B、the return policy is flexible
C、the refunding process is clear
D、some goods are easily available
答案
D
解析
细节辨认题。由题干中的One advantage和shopping online定位到文章第二段第二句。定位句指出,对顾客来说,网上购物意味着放弃观察、触摸和试用某件商品,以获得其他便利,例如购物方便、价格更优惠或者容易买到。由此可确定D)“一些商品容易买到”为本题的答案。
转载请注明原文地址:https://kaotiyun.com/show/2iSD777K
本试题收录于:
大学英语三级A级题库大学英语三级分类
0
大学英语三级A级
大学英语三级
相关试题推荐
北京是外来人口迁入最多的城市之一,北京人宽容、豁达,备受人们赞誉。福建籍陈女士说:“我和我先生是几年前来京的,我们的梦想就是在此安家立业。现在我们的月薪加起来不到两万,除了支付日常开支,还要付房屋贷款,每个月都紧巴巴的。”陈女士笑称,北京人对外地人的影响是
Payandproductivity,itisgenerallyassumed,shouldberelated.Buttherelationshipseemstoweaken【C1】________peoplegetold
Ialwayseatbreakfast,andsuggestthatyoudotoo.Weallneedfoodinthemorningtosupplyourselves【C1】________sourcesofg
Ialwayseatbreakfast,andsuggestthatyoudotoo.Weallneedfoodinthemorningtosupplyourselves【C1】________sourcesofg
Itisnotpolitetoarriveatadinnerpartymorethan15to20minuteslate.Thehostorhostessusuallywaitsforallthegues
Itisnotpolitetoarriveatadinnerpartymorethan15to20minuteslate.Thehostorhostessusuallywaitsforallthegues
Thekidswereespecially________thecomingChristmasbecausetheywouldgetlotsofpresentsfromtheirparentsanduncles.
InWesternculture,anengagementbeginswith"yes"toasimplequestion;"Willyoumarryme?"Theseheart-stoppingwordsoften
Itisagainstthelawforcardriverstohonktheirhornsexceptavoidanaccidentandforgarbagetruckstostarttheirrounds
C细节辨认题。男士说城市过度照明是因为人们担心安全问题,而女士则说,很多研究表明,照明与犯罪之间几乎没什么联系。选项中的notcloselyrelated是对原文中littleconnection的同义转述。因此答案为C。
随机试题
有机磷杀虫药(OPI)的中毒机制为
企业文化
怎样认识和评价自我实现的人性观?
根据《药品标签和说明书管理规定》,药品说明书中应当列出所用的全部辅料名称的是
经营者的下列哪些行为,违反了消费者权益保护法规定的义务?()
一般情况下,会计折旧年限、房屋自然寿命和房屋经济寿命之间的关系是()。
设树T的深度是4,其中度为1,2,3,4的节点是分别为4,2,1,1。则T中的叶子节点数是()。
We______(change)opinionsbeforearrivingaconclusion.
Rockclimbingisanactivityinwhichparticipantsclimbup,downoracrossnaturalrockformationsorartificialrockwalls.Th
CarcrashesaretheleadingcauseofinjuryanddeathamongU.S.children,andthoughmostofusnowthinkofcarseatsasstand
最新回复
(
0
)