首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
For Mrs. Saxby, the resume is all-important, because it
For Mrs. Saxby, the resume is all-important, because it
admin
2015-07-27
117
问题
For Mrs. Saxby, the resume is all-important, because it
M: As you may know, Odeon Cinemas is a British chain of cinemas, one of the largest in Europe. Now Odeon in Colchester is hiring people. So you may wonder what kind of people they are looking for or how can you get a job at the Odeon. Today we are very pleased to have Margaret Saxby, assistant manager of Odeon in Colchester here. Good morning, Mrs. Saxby, welcome to our studio.
W: Thanks.
M: As far as I know, you have been with the Odeon for 11 years. And you have worked your way up from cashier to your current position of assistant manager.
W: That’s right.
M: Oh, I have to say, that’s amazing. OK, let’s come to the topic. How can people get a job at the Odeon?
W: Basically there is a waiting list, so to be considered for an interview, they should send a resume to the Cinema Manager, or sometimes via their friends already working at the cinema.
M: As for the resume, what do you think should be included in it?
W: First of all, all the relevant personal data should be given.
M: Mm...
W: Then people should clearly state the hours and days available, because we employ part-timers as well as full-timers.
M: Oh, I see.
W: And then they should give additional information about education/interests and any previous work experience. Besides, they should include a brief letter of application explaining why they want to work at the Odeon.
M: OK. Any other things that matter about the resume?
W: Yes, the resume must be typed or word-processed.
M: Well, I can see the point of doing this. [1] So we may say the resume plays an important role in landing a job at the Odeon.
W: [1] Definitely yes. It shows that the person has taken care over the application and therefore will be the sort of person who will take the same amount of care over their appearance, the job they do and the impression they create.
M: Now, Mrs. Saxby, what do you look for at an interview?
W: [2] The main things that I look for are enthusiasm, sparkle, neat and tidy dress, and willingness to talk about things and to ask questions.
M: Oh, really. Then I guess there are things you dislike at an interview?
W: Exactly, yes. Let me list just the major ones: making no eye contact, giving negative answers or single syllable replies and looking scruffy.
M: So if one gets the job, what will be involved? Can you elaborate on that?
W: OK. [3] New employees start with a basic 8-week training program which is aimed at multi-skilling. This means they will be expected to fill in a number of different roles, such as working on the kiosks and in the shop, looking after customers on the "floor", i.e. taking tickets, showing people to their seats, cleaning the screens after a show and working at the box office. They get a review halfway through this training program.
M: Oh, I see. Then what about the working hours? Are they flexible?
W: Basically employees have a set number of hours to do each month, 4 to 5 hour shifts during the week, then all day Saturday or Sunday.
M: OK. And what is the pay like?
W: £ 3.94 an hour, right from day one and this is reviewed each January.
M: So what qualities do you look for?
W: [4] Well in particular I look for employees who are polite to and interested in customers, always smiling when dealing with people, team workers with the ability to get on with everyone, positive in their attitude towards the Odeon and looking after its good name.
M: [4] Am I right in saying that one has to be customer-centered and loyal to the Odeon if he wants to work at the Odeon?
W: [4] Yes, you may say so.
M: Then what is likely to go wrong when working at the Odeon?
W: Well, [5] one of the problems is dishonesty, but this is very rare.
M: Mm...
W: [5] And then rudeness to customers. This is something we can’t allow but we are very lucky, as most of our staff are well trained and are very good with people.
M: Right. Any other problems?
W: [5] Absence and lateness. I feel that sometimes, young people don’t take work seriously enough. Employees need to be responsible in terms of missing shifts, phoning in when sick and turning up on time, because otherwise it lets the whole team down and someone else has to fill in.
M: So how do you deal with these issues?
W: I will always try to deal with these issues by "having a quiet word", but if that doesn’t work there is a disciplinary procedure that can be used, although I rarely have to. This is usually a series of warnings which give employees time to put things right.
M: OK, Mrs. Saxby. Thank you very much for coming on the show and talking to us.
W: My pleasure.
选项
A、Employees are dishonest.
B、Employees are impolite to customers.
C、Young employees are late and absent.
D、Employees don’t obey the disciplinary procedure..
答案
C
解析
推断题。访谈中提到Odeon员工出现的三个问题:不诚实、对顾客粗鲁、迟到和旷工。注意题干问的是相比较而言最常出现的问题。Saxby女士还谈到“出现不诚实的情况很罕见”、“我们不允许对顾客粗鲁,我们极其幸运,因为我们绝大多数员工训练有紊、与人相处极其友好”、“有时年轻人不把工作当回事,迟到、旷工时有发生,员工应该为此负责”。由此可见,相比较而言最常出现的问题是[C]。
转载请注明原文地址:https://kaotiyun.com/show/2qOO777K
0
专业英语八级
相关试题推荐
Dopeoplewhochoosetogoonexotic,far-flungholidaysdeservefreehealthadvicebeforetheytravel?Andeveniftheypay,
TheSeattleTimesCompanyisonenewspaperfirmthathasrecognizedtheneedforchangeanddonesomethingaboutit.Inthene
SomepeoplehavedrawntheconclusionfromBowlby’sworkthatchildrenshouldbesubjectedtodaycarebeforetheageofthree
Whatisadrug?Mostpeoplelikelythink【1】______thinkthere’saperfectlysimpleanswertothisque
ThepreindustrialperiodofthedevelopmentofcitiesintheUnitedStatesbeganwiththeestablishmentofthecoloniesinthel
DaydreamingⅠ.DaydreamingcanbeharmfulbecauseitwasconsideredasA.awasteoftimeB.a【1】______ofneurotictende
Thechangesinlanguagewillcontinueforever,butnooneknowssure【M1】______whodoesthechanging.Onepossibilityi
ThesymbolmarkingthedeclinationoftheBritishEmpireis
______wasveryactiveinthecauseofAmericanRevolutionandgainedthetitleof"TheFatherofAmericanRevolution".
_____isNOTapairofhomophones.
随机试题
根据《全国生态环境保护纲要》,土地资源开发利用的生态环境保护.建设项目确需占用生态地的,应严格依法报批和补偿,并实行()的制度,确保恢复面积不少于占用面积.
由不确定性而带来的损失即为
A.处违法销售药品货值金额2倍以上5倍以下的罚款B.处违法销售药品货值金额1倍以上3倍以下的罚款C.处违法所得1倍以上3倍以下的罚款D.处2万元以上10万元以下的罚款E.处1万元以上20万元以下的罚款未取得《药品经营许可证》经营药品的,没收销售
A.PEG沉淀法B.氯胺T法C.抗体D.抗原E.非竞争性结合RIA常用的分离方法
针对放射诊疗工作人员的防护要求是
不属于我国社会保险的项目的是()。
发生运输保险事故时,如何进行索赔和理赔?
关于“最近发展区”,下列说法正确的是()。
下列4个程序中,完全正确的是()。
Thewriterpreferredsolitarywalksinthewildernesstothe______ofthecity.
最新回复
(
0
)