首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
For Mrs. Saxby, the resume is all-important, because it
For Mrs. Saxby, the resume is all-important, because it
admin
2015-07-27
81
问题
For Mrs. Saxby, the resume is all-important, because it
M: As you may know, Odeon Cinemas is a British chain of cinemas, one of the largest in Europe. Now Odeon in Colchester is hiring people. So you may wonder what kind of people they are looking for or how can you get a job at the Odeon. Today we are very pleased to have Margaret Saxby, assistant manager of Odeon in Colchester here. Good morning, Mrs. Saxby, welcome to our studio.
W: Thanks.
M: As far as I know, you have been with the Odeon for 11 years. And you have worked your way up from cashier to your current position of assistant manager.
W: That’s right.
M: Oh, I have to say, that’s amazing. OK, let’s come to the topic. How can people get a job at the Odeon?
W: Basically there is a waiting list, so to be considered for an interview, they should send a resume to the Cinema Manager, or sometimes via their friends already working at the cinema.
M: As for the resume, what do you think should be included in it?
W: First of all, all the relevant personal data should be given.
M: Mm...
W: Then people should clearly state the hours and days available, because we employ part-timers as well as full-timers.
M: Oh, I see.
W: And then they should give additional information about education/interests and any previous work experience. Besides, they should include a brief letter of application explaining why they want to work at the Odeon.
M: OK. Any other things that matter about the resume?
W: Yes, the resume must be typed or word-processed.
M: Well, I can see the point of doing this. [1] So we may say the resume plays an important role in landing a job at the Odeon.
W: [1] Definitely yes. It shows that the person has taken care over the application and therefore will be the sort of person who will take the same amount of care over their appearance, the job they do and the impression they create.
M: Now, Mrs. Saxby, what do you look for at an interview?
W: [2] The main things that I look for are enthusiasm, sparkle, neat and tidy dress, and willingness to talk about things and to ask questions.
M: Oh, really. Then I guess there are things you dislike at an interview?
W: Exactly, yes. Let me list just the major ones: making no eye contact, giving negative answers or single syllable replies and looking scruffy.
M: So if one gets the job, what will be involved? Can you elaborate on that?
W: OK. [3] New employees start with a basic 8-week training program which is aimed at multi-skilling. This means they will be expected to fill in a number of different roles, such as working on the kiosks and in the shop, looking after customers on the "floor", i.e. taking tickets, showing people to their seats, cleaning the screens after a show and working at the box office. They get a review halfway through this training program.
M: Oh, I see. Then what about the working hours? Are they flexible?
W: Basically employees have a set number of hours to do each month, 4 to 5 hour shifts during the week, then all day Saturday or Sunday.
M: OK. And what is the pay like?
W: £ 3.94 an hour, right from day one and this is reviewed each January.
M: So what qualities do you look for?
W: [4] Well in particular I look for employees who are polite to and interested in customers, always smiling when dealing with people, team workers with the ability to get on with everyone, positive in their attitude towards the Odeon and looking after its good name.
M: [4] Am I right in saying that one has to be customer-centered and loyal to the Odeon if he wants to work at the Odeon?
W: [4] Yes, you may say so.
M: Then what is likely to go wrong when working at the Odeon?
W: Well, [5] one of the problems is dishonesty, but this is very rare.
M: Mm...
W: [5] And then rudeness to customers. This is something we can’t allow but we are very lucky, as most of our staff are well trained and are very good with people.
M: Right. Any other problems?
W: [5] Absence and lateness. I feel that sometimes, young people don’t take work seriously enough. Employees need to be responsible in terms of missing shifts, phoning in when sick and turning up on time, because otherwise it lets the whole team down and someone else has to fill in.
M: So how do you deal with these issues?
W: I will always try to deal with these issues by "having a quiet word", but if that doesn’t work there is a disciplinary procedure that can be used, although I rarely have to. This is usually a series of warnings which give employees time to put things right.
M: OK, Mrs. Saxby. Thank you very much for coming on the show and talking to us.
W: My pleasure.
选项
A、Employees are dishonest.
B、Employees are impolite to customers.
C、Young employees are late and absent.
D、Employees don’t obey the disciplinary procedure..
答案
C
解析
推断题。访谈中提到Odeon员工出现的三个问题:不诚实、对顾客粗鲁、迟到和旷工。注意题干问的是相比较而言最常出现的问题。Saxby女士还谈到“出现不诚实的情况很罕见”、“我们不允许对顾客粗鲁,我们极其幸运,因为我们绝大多数员工训练有紊、与人相处极其友好”、“有时年轻人不把工作当回事,迟到、旷工时有发生,员工应该为此负责”。由此可见,相比较而言最常出现的问题是[C]。
转载请注明原文地址:https://kaotiyun.com/show/2qOO777K
0
专业英语八级
相关试题推荐
ReviewingthedecadethatfollowedWorldWarn,Cartwrightspeaksofthe"excitementandoptimism"ofAmericansocialpsycholo
Dopeoplewhochoosetogoonexotic,far-flungholidaysdeservefreehealthadvicebeforetheytravel?Andeveniftheypay,
ThetwomajorpoliticalpartiesinU.S.A.are______,whosesymbolisDonkey,and______,whosesymbolisElephant.
DaydreamingⅠ.DaydreamingcanbeharmfulbecauseitwasconsideredasA.awasteoftimeB.a【1】______ofneurotictende
DaydreamingⅠ.DaydreamingcanbeharmfulbecauseitwasconsideredasA.awasteoftimeB.a【1】______ofneurotictende
NoEnglishmanbelievesinworkingfrombooklearning.Hesuspectseverythingnew,anddislikesit,unlesshecanbecompelledby
有些植物,羞涩地把它们的茎也生到地下去。但是,榕树不仅让它的根深入地下,也让它们突现在地面:不仅突现在地面,还让它的根悬挂在空中;甚至盘缠贴附在树身上,使这些错综纠缠和变化万千的树根形成了老榕的古怪的衣裳。再没有一种植物,把“根”的作用显示于人类之前,像榕
______isnotapairofhomophones.
随机试题
法律文书形式的程式性特点主要表现在两个方面:一是结构固定化;二是
A.抗Sm抗体B.类风湿因子C.抗SSA抗体D.抗磷脂抗体E.抗PR3抗体对系统性红斑狼疮诊断具有标记意义的抗体是
患者,女,50岁。游离端缺失,可摘局部义齿修复,做基牙,模型要求要填倒凹,选择就位道时,模型放于观测台上应
以某一特定行业或板块为投资对象的基金就是行业股票基金,如()。
通过找出组织或员工工作绩效中的差距,制订并实施有针对性的改进计划来提高员工绩效水平的过程被称为()。
()是指在班集体课堂教学过程中形成的一种情绪感情状态。
古训“失之毫厘,谬以千里”与“蝴蝶效应”______,两者都告减要特别注意初始条件,对微小差别应该保持高度的灵敏度和警觉性。事物发展结果往往对初始条件具有较为敏感的依赖性,初始条件的极其细微的改变,都会在系统后期出现______,从而引起结果的极大差异。
WHO:ManyChildren’sDeathsPreventableOverfivemillionchildrendieeachyearfromdisease,infectionsandaccidentsrelat
Consumersandproducersobviouslymakedecisionsthatmoldtheeconomy,butthereisathirdmajor【C1】______toconsidertherole
Suddenly,everywhereyoulook,everyone’stakingcoldshowers.Notliterally—thatwouldbeweird—butthere’snomistakingalife
最新回复
(
0
)