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You just come back from your holiday. Write a letter to the manager of the hotel you booked to complain the bad service in the h
You just come back from your holiday. Write a letter to the manager of the hotel you booked to complain the bad service in the h
admin
2011-02-25
51
问题
You just come back from your holiday. Write a letter to the manager of the hotel you booked to complain the bad service in the hotel. Write your letter with no less than 100 words. Do not sign your name at the end of the letter. Use “Li Ming”instead. Do not write the address.
选项
答案
Dear Manager, [1] I have just returned from a holiday, during which I stayed in your hotel. Unfortunately, the experience was not pleasant. [2] So I venture to write you a letter to complain about: the bad service of your hotel. [3] There were several defects and the following are the most intolerable ones. [4] Firstly, the environment of the room is not as good as you’ve claimed to be.It’s airtight and smells disgusting. [4] Secondly, some of your waiters have little sense of service. They forgot about the meal I had booked and when I called again they refused to give me any explanation and treated me rudely. [5] Honestly speaking, I feel extremely bad about your service. [6]I’m sorry to be so forthright, but I do hope you can spare time to investigate the problem and give me a proper answer. Best wishes! Sincerely yours, Li Ming
解析
第一段指出写信的原因——抱怨对方旅馆服务差;第二段指出主要的问题:房间环境没有所宣称的好、服务员的态度差;第三段提出自己的要求:希望对方处理上述问题,并给自己一个合理的答复。
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0
考研英语一
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