A、To help people find a better job. B、To help people with English learning. C、To help people improve their communication skills.

M: English Language Center. How may I help you?
W: Yes. I’m calling to find out more information about your program. For example, what kind of courses do you offer?
M: First of all,(9)the purpose of our program is to provide language learning opportunities, whether a student’s goal is to master basic functional language skills for his or her job, or to study intensively to enter a US college.
W: Okay.(10)I’m calling for a friend who is interested in attending a US university.
M: That’s the kind of instruction that we provide, from basic communication courses to content-based classes such as computer literacy, intercultural communication and business English.
W: Great. What are your application deadlines for the next semester?
M:(12)We ask applicants to apply no later than two months before the semester begins. This gives us time to process the application and issue the student’s 1-20.
W: An 1-20?
M:(11)An 1-20 is a form which indicates that we are giving permission for the student to study in our program, and then the student takes this form to the US embassy in his or her country to apply for the F-l student visa.
W: Alright. What is the tuition for a full-time student?
M: It’s 2 030 dollars.
W: And how does one apply?
M:(12)We can send you an application and you can mail it back to us, or you can fill out our application that’s online at our Web site.
W: Alright. I think that’s about it. Thank you for help.
9. What is the purpose of the language center’s program?
10. Why does the woman call the English Language Center?
11. What is an 1-20?
12. What can we learn about the application for the program?