Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day. Write

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问题 Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day.
Write an email to the customer service center to
l)make a complaint, and
2)demand a prompt solution.
You should write about 100 words on ANSWER SHEET 2.
Do not sign your own name at the end of the letter. Use "Zhang Wei" instead.
Do not write your address.

选项

答案Dear Sir or Madam, I am writing the letter for the purpose of making a complaint about the flaws of your product—an electronic dictionary which I bought from your online store the other day. The problems I have found are as follows. To begin with, it often breaks down for no reason, which gives much inconvenience and trouble to my use. In addition, its screen is covered with a few scratches. Lastly, some of the keys on the keyboard fail to work well. Considering these factors, I strongly request that you should send me a new one or refund me the money. I would appreciate it a lot if you could take my complaint seriously and see to it promptly. I look forward to your reply at your earliest convenience. Yours sincerely, Zhang Wei

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