A、The woman thinks he has an overdue book. B、The books he needs have been checked out by someone else. C、The woman is unable to

W: [19] I’m sorry, but I can’t let you check out these books.
M: What do you mean?
W: [20] Wow, the computer shows you got an overdue book, art work, out since last September.
M: But that’s impossible. I only started going to this school last month and I’m a business major, not an artist.
W: Oh. This is pretty strange. Let me look out the records. OK. You are Richard Smith?
M: Yeah.
W: You live at fifty thirty-three western?
M: No, I am living on campus, in the new...
W: You did say you are Richard Smith, right?
M: Yeah, well, my full name is Richard James Smith, but I usually go by Richard Smith.
W: Let me check one more thing on the computer. Aha, I see now. [21] There’s another Richard Smith in the class... Richard El Smith. And it looks like he’s the one who got the overdue book checked out.
M: Another Richard Smith? No kidding.
W: So I guess you two never met.
M: No, but I think I should probably try. I could at least warn him what’s just happened.
W: Good idea. Now I’ll let you check out these books today. [22] But I suggest you start using your middle name, or mid initial to avoid any problem like this in the future.