2. 外语
  3. To: customerservice@robertsons.com From: Francis Tordesillas Date: September 7 Subject: Some Concerns Attachment: Warranty Card

To: customerservice@robertsons.com From: Francis Tordesillas Date: September 7 Subject: Some Concerns Attachment: Warranty Card

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问题
To: customerservice@robertsons.com
From: Francis Tordesillas
Date: September 7
Subject: Some Concerns
Attachment: Warranty Card
To whom it may concern,
I ordered a vacuum cleaner from your online store last week and it was just delivered this morning. As per the instructions on your Web site, I have attached a scanned copy of the manufacturer’s product warranty card. I trust that I still qualify for the extended two-year warranty since I completed my purchase in August.
In addition, I am enclosing a link to the Web site of an appliance retailer in Florida. According to their advertisement, they are selling the Goldline compact refrigerator for just $156, versus $172 on your Web site. I would prefer to order the appliance from you since I have already registered for an account, but I’d like to confirm that you are able to match this competitor’s price.
Here is the link: http://www.plotkinappliance.com/refrigeration/goldline.html
Best regards,
Francis Tordesillas
What is suggested about Mr. Tordesillas?
选项 A、He resides in the state of Florida.
B、He missed the deadline for a promotion.
C、He wants a refund for a recent purchase.
D、He will get free shipping for his next order.
答案D
解析 本题需要综合考查两篇文章的内容再做出选择，先到托尔德西利亚斯先生所写的邮件中去找线索。 根据第二封邮件中的“I completed my purchase in August．”，“…they are selling the Goldline compact refrigerator for just $156，versus $172 on your Web site．”以及“I would prefer to order the appliance from you since I have already registered for an account．”可知，尽管在别的商家Goldline牌冰箱的售价比Robertson’s便宜，但由于托尔德西利亚斯先生8月份在这里买过东西，而且是这里的会员，因此仍想在这里购买冰箱，这是第一条线索。但我们还不知道用会员身份登录购买商品可享受什么优惠，这就需要到网页中去查找线索。第一篇文章中提到“Register for an account before September 1 to enjoy single—click transactions，free shipping on orders worth $100 or more…”，即在9月1日前完成注册并购买100美元或以上商品时可享受包邮，这是第二条线索。 结合这两条线索可推断，托尔德西利亚斯先生下次购物时可享受包邮，因此选(D)He will get free shipping for his next order．。
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