首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
B&Z From the Desk of Mile Mosby The final thing is a complaint I got when I was in the Zurich branch
B&Z From the Desk of Mile Mosby The final thing is a complaint I got when I was in the Zurich branch
admin
2010-08-16
15
问题
B&Z
From the Desk of Mile Mosby
The final thing is a complaint I got when I was in the Zurich branch on 3rd of this month. I know it was important because the woman actually complained to me directly on the day it happened. I was in the of rice and she found out somehow where I was and insisted on speaking to me personally. Apparently she’d come into the Feldstrasse office to talk to Bertha Nelson—she was our Marketing Consultant there—but was treated very impolitely. So the woman, Tina Williams, found me, told me what had happened and asked me to deal with it. Nelson had insulted her and virtually told her to take her business elsewhere.
I dealt with it because I was on the spot. I told Nelson to come and see me at 2:30 in the manager’s office. I was still waiting at 3:00. She eventually turned up and offered no apology. She seemed quite proud of being impolite to the customer and me and then fell over. I could smell alcohol and she happily told me that she’d two bottles of wine at lunch time. So, the fact that she was drunk during working hours was the final straw. I had no alternative but to sack her then and there. I asked the local manager to send our apologies to Ms Williams and to send her a 500 SFr gift token. I hope that is the end of the matter and it should convince them not to employ any more ex-geography teachers in Zurich.
Milo Mosby
Complaint Record
Date complaint received: (41) .......................
Complaint adressed to whom: (42) .......................
Branch: (43) .......................
Position: (44) .......................
Date of action complained about: (45) .......................
Place of action complained of Deldstrasse office
选项
答案
June 3.
解析
转载请注明原文地址:https://kaotiyun.com/show/7obO777K
本试题收录于:
BEC初级阅读题库BEC商务英语分类
0
BEC初级阅读
BEC商务英语
相关试题推荐
•Readtheintroductionbelowaboutaconference.•ChoosethebestwordtofilleachgapfromA,B,CorDontheoppositepage.
•Readtheintroductionbelowaboutaconference.•ChoosethebestwordtofilleachgapfromA,B,CorDontheoppositepage.
•Readtheintroductionbelowaboutaconference.•ChoosethebestwordtofilleachgapfromA,B,CorDontheoppositepage.
•ReadthearticlebelowaboutcommonStockandPreferredStockandthequestions.•Foreachquestion(13-18),markoneletter(
•ReadthearticlebelowaboutcommonStockandPreferredStockandthequestions.•Foreachquestion(13-18),markoneletter(
•Lookatthestatementsbelowandthefollowingstory.•Whichtext(A,B,C,DorE)doeseachstatement(1-7)referto?
•Lookatthestatementsbelowandthefollowingstory.•Whichtext(A,B,C,DorE)doeseachstatement(1-7)referto?
•Lookatthestatementsbelowandtheinformationonrelationshipbankingontheoppositepage.•Whichsection(A,B,C,orD)d
•Lookatthestatementsbelowandtheinformationaboutseminarsontheoppositepage.•Whichseminar(A,B,CorD)doeseach
随机试题
“中国少年先锋队”这一概念属于()。
我国母婴保健法的立法宗旨是A.保障妇女和儿童的健康,提高人口素质B.保障母亲和儿童的健康,提高人口素质C.保证优生优育,提高人口素质D.保障母亲和婴儿的健康,提高出生人口素质E.保障母亲和婴儿的健康,提高人口素质
以下药物不用于痛经治疗的是()。
经省、自治区、直辖市人民政府批准,经济落后地区土地使用税的适用税额标准可以适当降低,但降低额不得超过本条例第四条规定最低税额的()。
商业银行向客户提供财务规划、投资顾问、推介投资产品服务时,应调查了解客户的财务状况、投资经验、投资目的,以及对相关风险的认知和承受能力。()
为承购包销方式发行国债的特点有()。
下列关于软件生存周期的前三个阶段的先后次序,正确的是()。
中国科学技术协会2011年12月1日召开纪念钱学森同志诞辰100周年大会,缅怀和追思科学大师钱学森的丰功伟绩,继承和弘扬他的爱国精神和科学精神。以下不属于钱学森成就的是()。
根据以下资料。回答下列问题。据我国《2005年国民经济和社会发展统计公报》显示,2005年我国邮电通信业继续呈迅速增长态势。全年完成邮电业务总量12199亿元,同比增长24.6%。其中,邮政业务总量624亿元,增长10.1%;电信业务总量11575亿元
在考生文件夹下完成下列操作:为了查询不同菜系包含的菜品,请设计一个表单formone.scx,其界面如图3-13所示。表单控件名为formone,表单的标题为“菜品查询”。表单左侧有一个标签控件Labelone,显示内容为“输入菜系”,一个文本框控件
最新回复
(
0
)