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  3. Patty Baxter realized there was a problem. In 20 years, her working office usually hummed with sales calls. Now, it was quiet, a

Patty Baxter realized there was a problem. In 20 years, her working office usually hummed with sales calls. Now, it was quiet, a

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问题    Patty Baxter realized there was a problem. In 20 years, her working office usually hummed with sales calls. Now, it was quiet, and advertising sales were down. Ms. Baxter identified a reason: Her sales staffs, all under age 35, were emailing clients with their pitches, not calling them on the phone.
   Younger workers may have mastered technologies that some of their older colleagues have barely heard of, such as photo and video sharing apps, but some bosses wish they’d learn a more traditional skill; picking up the phone. While Millennials—usually defined as people born between 1981 and the early 2000s—are rarely far from their smart phones, they grew up with a wider array of communication tools, such as texting and online chatting. In the workplace, some managers say avoiding the phone in favor of email can hurt business, hinder creativity and delay projects.
   Stephanie Shih, 27, says phone calls are an interruption. A New York-based company that designs online and paper stationery doesn’t have a work phone. The company says that not having individual phone lines in open-plan areas protects people from unwanted calls, which can interrupt conversations. Kevin Castle, a 32-year-old chief technology officer at Technossus, says unplanned calls are such an annoyance that he usually unplugs his desk phone and stashes it in a cabinet. Calling someone without emailing first can make it seem as though you’re prioritizing your needs over theirs, Mr. Castle says. Technossus’s staff relies mainly on email to communicate, which helps bridge the time difference between the company’s offices in the U. S. and India, he says. He uses Microsoft Lync for instant messaging and video conferencing. Phone calls are his last resort.
   Businesses aren’t giving up on the phone yet. Many new phones allow workers to receive calls, texts, instant messages, transcribed voice mails and more all in one system and access the phone system through their work computers.
According to the passage, we can conclude that______________.
选项 A、Millennials are growing up with their smart phones, which they cannot be far from, so businesses aren’t giving up on the phone yet.
B、The various functions of phones will make it be used for a long time.
C、Email has many disadvantages, so people need to avoid email in favor of phone.
D、Bosses wish their employees use phone to contact clients because it can help them judge clients’ attitude according to the pitch of sound.
答案B
解析 根据文章最后一段，“但电话仍未被淘汰。很多新款电话具有让工作人员在一个系统中接听电话、接收文本短信、即时消息、抄录好的语音邮件和处理更多事宜，同时将电话连接到其电脑端等功能。”所以B选项更符合文意。
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