首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
You will hear a college lecturer talking to a class of business students about how to meet and greet clients with the proper res
You will hear a college lecturer talking to a class of business students about how to meet and greet clients with the proper res
admin
2016-10-25
38
问题
You will hear a college lecturer talking to a class of business students about how to meet and greet clients with the proper respect.
As you listen, for questions 1-12, complete the notes using up to three words or a number.
You will hear the recording twice.
MEET AND GREET CLIENTS
Get Off on the Right Foot
【L1】When a businessperson makes the______ with a colleague, he wants to have a successful start.
【L2】An unsuccessful start will contribute to a______.
Strategies
【L3】If you don’t stand up when you meet someone, you send a______that he/she is not so important.
【L4】A smile is important for your______can give the other person more information than your words.
【L5】______is necessary for it shows your attention on and interest in the people.
【L6】When you meet people you don’t know, ______immediately.
【L7】It is not always enough to say who you are, you should give______, for example, about you work.
【L8】People always consider the person who first offers a handshake is ______and at ease.
Introductions
【L9】In business, it is common to introduce______people to the other party.
【L10】The______should be considered more important than your boss.
【L11】If you attach importance to the______as you hear it, you are likely to remember it later.
【L12】These rules can help you to have a sound start for______.
【L9】
Woman: Good morning. In today’s class we’ll talk about how to meet and greet clients with the proper respect.
As we all know, a day in the life of every businessperson is made up of a series of meetings and greetings. Whether you are making the initial contact with a client or a colleague, you want to get off on the right foot. Doing so will make the first encounter and subsequent ones go smoothly and easily. Getting off on the wrong foot can make for a difficult recovery. Here are some simple strategies for a successful start.
1. Stand up when you meet someone.
This allows you to engage the person on an equal level — eye to eye. By remaining seated, you send a message that you don’t think the other person is important e-nough to warrant the effort it takes to stand. If you find yourself in a position where you can’t stand up(such as being trapped behind a potted plant), offer an apology and an explanation.
2. Smile.
Your facial expression says more than your words.
Look as if you are pleased to meet the other person regardless of what is on your mind. Put a smile on your face for the person standing before you.
3. Make eye contact.
Looking at the people you meet says you are focused and interested in them. If you are staring off somewhere else, you may appear to be looking for someone more to your liking to come along.
4. Introduce yourself immediately.
As soon as you approach people you don’t know or are approached by them, say who you are. Don’t stand around as if someone else is in charge of introductions.
5. Include a statement about who you are when necessary.
It is not always enough to say, "Hello, I’m Mary Jones." Give more information. "Hello, I’m Mary Jones. I work for XYZ Corporation."
6. Offer a firm handshake.
Extend your hand as you give your greeting. The person who puts a hand out first comes across as confident and at ease. Make sure that this physical part of your greeting is professional. Don’t offer bone-crushing grips or wimpy limp-wrested shakes. Everyone in business shakes hands with everyone else.
7. Learn how to make smooth introductions.
In business you always introduce less important people to more important people. The way to do this is to say the name of the more important person first, followed by the words " I’d like to introduce..." and then give the other person’s name. Be sure to add something about each person so they will know why they are being introduced and will have some information with which to start a conversation.
8. Know who the more important person is.
The client or the business prospect is more important than your boss. Just hope your boss agrees.
9. Pay attention to names when you meet people.
It is all too common to be thinking about what you are going to say next and not focus on the other person. If you concentrate and repeat the name as soon as you hear it, you stand a better chance of remembering it later.
Your goal within the first few minutes of meeting other people is to make them feel comfortable and to put them ease so they will want to do business with you. When you are confident of the rules for those critical initial encounters, you will have a solid start for long-term profitable relationships.
选项
答案
LESS IMPORTANT
解析
转载请注明原文地址:https://kaotiyun.com/show/9EKd777K
本试题收录于:
BEC高级听力题库BEC商务英语分类
0
BEC高级听力
BEC商务英语
相关试题推荐
Whenisthenewengineerbuildingexpectedtoopentostudents?
A、 B、 C、 D、 A通过图片中人们在公园里休息或行走的情景,可以联想到park,bench,people,sit,relax,walk等几个单词。应注意(B)选项中的indoors(室内)和(C)选项中
Whatisthespeakermainlytalkingabout?
What’stherelationshipbetweenthemanandthewoman?
Whataretherelationsbetweenthetwopersons?
A、 B、 C、 B问题以疑问词when来询问什么时候开始发言,(B)回答说“Assoonastheclientsareseated”,也就是说“客户们一就位,就开始”,因此(B)选项为正确答案。(C)选项的
Whatkindofpeopleareattendingtheseminar?
Lookatthegraphic.Whatcolorpaintwillthewomanmostlikelychoose?
Whatbenefitdoesthewomanmention?
Inthispartofthetest,youareaskedtogiveashorttalkonabusinesstopic.Youhavetochooseoneofthetopicsfromthe
随机试题
下列法系中对世界法影响最大的是()。
某女,30岁,平素体虚又感风邪,症见自汗恶风,面色胱白,医师处以玉屏风胶囊,是因其能()。
“小城镇”又称()。
石膏是以()为主要成分的气硬性胶凝材料。
凯恩斯的流动性偏好理论认为,决定流动性偏好的动机有()。
老杨第一次跟着老乡来到城里的建筑工地打工,由于包工头携款逃走,老杨没有拿工资并已身无分文,于是来到救助站寻求帮助,此时,社会工作人员从专业角度提供的合适帮助应是()。
一个边长为8cm的立方体,表面涂满油漆,现在将它切割成边长为0.5cm的小立方体,问两个面有油漆的小立方体有多少个?
11月8日上午,国防科技工业局首次公布了嫦娥二号卫星传回的嫦娥三号预选着陆区——月球洪湾地区的局部影像图,它是一张黑白照片,成像时间为10月28日18时,是卫星在距离月面18.7公里的地方拍摄的,摄像图的传回标志着嫦娥二号任务所确定的6个工作目标已经全部完
进程创建工作主要完成的是创建进程控制块(PCB),并把它挂到【】队列中。
Personswhoareoverweightshouldwatchtheirdietcarefullyinordertolosepounds.Thebestwaytodothisistostartaweig
最新回复
(
0
)