A、The hotel clerk confused him with another guest. B、Rooms were overbooked for that evening. C、There were no more rooms availabl

M: Hi. I have a reservation for tonight.
W: And your name?
M: It’s Nelson. Charles Nelson.
W: Okay. Mr. Nelson. That’s a room for five, and...
M: Excuse me? Do you mean a room for five dollars? I didn’t know the special was so good.
W: No, no, no. According to our records, a room for five guests was booked under your name.
M: No. No. Hold on. There must be some mistake.
W: Okay. Let’s check again. Okay, Mr. Charles
C.Nelson for tonight....
M: Ah. There’s the problem. My name is Charles Nelson, not Charles C. Nelson. You must have two guests under the name.
W: Okay. Let me check again. Oh. Okay. Here we are. Charles Nelson. A room for one for the 19th....
M: Wait, wait! It was for tonight. Not tomorrow night.
W: Hum. I don’t think we have any rooms for tonight. There’s a convention going on in town, and uh, let’s see. Yeah, no rooms.
M: Ah come on! You must have something. Anything.
W: Well. Let me check my computer here. Ah! There has been a cancellation for this evening. A honeymoon suite is now available.
M: Great. I’ll take it.
W: But I’ll have to charge you two hundred fifty dollars for the night.
M: Ah. I should get a discount for the inconvenience.
W: Well. The best I can give you is a ten percent discount plus a ticket for a free breakfast.
M: Hey. Isn’t the breakfast free anyway?
W: Well, only on weekends.
M: Okay. That’ll be fine.