Dear Elevar Air Customer, We value your business and are very sorry for any inconvenience you may be experiencing due to

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问题 Dear Elevar Air Customer,
        We value your business and are very sorry for any inconvenience you may be experiencing due to your flight’s delay. Please accept the attached international calling card with 30 free minutes, as well as this coupon for a complimentary beverage, honored at all Classic Coffee shops inside the airport. At Elevar Air, customer satisfaction is our primary concern. We look forward to serving you again.
                                                                                                                                                                   Elevar Air
        P.S: The coupon must be used by November 30, not available for use at other Classic Coffee locations and cannot be combined with any other coupon or special offer.
Why was the coupon given to customers?

选项 A、To promote a special phone service.
B、To advertise a new coffee shop.
C、To thank them for completing a survey.
D、To apologize to them.

答案D

解析 细节题。免费电话卡和餐券都是因为飞机延迟才发给乘客的。“We value your business and are very sorry for any inconvenience you may be experiencing due to your fight’s delay.”
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