首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Dear Sir, I am writing 【C1】______ a strong complaint about the 【C2】______ treatment my guests, my colleague and I received
Dear Sir, I am writing 【C1】______ a strong complaint about the 【C2】______ treatment my guests, my colleague and I received
admin
2010-01-10
108
问题
Dear Sir,
I am writing 【C1】______ a strong complaint about the 【C2】______ treatment my guests, my colleague and I received when we visited your restaurant last Friday evening. On hooking a table for four by telephone on Tuesday we were 【C3】______ that there would be room for us despite the fact that you had only been 【C4】______ for a few weeks and were already booked.
We appreciate that there must be great 【C5】______ for restaurant meals at this time of the year in such a popular and 【C6】______ area but we were not expecting such an ill-mannered reception on the part of your head waiter.
Our Chinese friends are currently touring the "Shakespeare country" and were looking forward to a traditional English dinner in such a charming setting. But our hopes 【C7】______ an enjoyable evening out were instantly spoilt when your head waiter informed us that he had received no booking in our name and, so, no table was 【C8】______ for our party. My colleague and I protested at this and asked to speak to the manager, who, we were told, was unavailable. Your staff then offered us a table which we all had to share with another couple and no effort was made to 【C9】______ the unpleasantness we had experienced. We also had to wait some 【C10】______ time before the menu was brought to us.
I trust you will give this complaint your prompt attention as the whole embarrassing incident was a great. disappointment to our guests and sets a bad example of our English hospitality.
Yours sincerely,
Paul J. Weller
【C5】______
选项
A、demand
B、command
C、recommand
D、remind
答案
A
解析
转载请注明原文地址:https://kaotiyun.com/show/APKd777K
本试题收录于:
BEC高级阅读题库BEC商务英语分类
0
BEC高级阅读
BEC商务英语
相关试题推荐
WhatwasthemansupposedtohavereceivedfromMr.Jones?
Whatisthecaller’scomplaint?
Saywhatyouwant—strong明确表示自己所需
Dealingwithcomplaints处理投诉
Politecomplaints客气投诉
•Youwillhearaninterviewwiththemanagerofacorporatetravelagency.•Foreachquestion23-30,markoneletter(A,Bor
•Youwillhearaninterviewwiththemanagerofacorporatetravelagency.•Foreachquestion23-30,markoneletter(A,Bor
PROBLEMSFACINGPOTENTIALEXPORTERS1Inordertobesuccessful,afirmmustclearly______,objectivesandpotentialproble
随机试题
A.低张性缺氧合并血液性缺氧 B.低张性缺氧合并循环性缺氧 C.低张性缺氧合并组织性缺氧 D.血液性缺氧合并循环性缺氧 E.循环性缺氧合并组织性缺氧严重贫血的产妇在产褥期合并严重炎
执业药师在合理用药方面应尽职责为()。
患者,女性,70岁。住院心电图监测时发生室性心动过速,心率172次/分,血压120/80mmHg,意识清楚,双肺呼吸音清晰,无湿啰音。首选的治疗药物是
日本RQ食品公司希望能够将方便面打入美国市场,可是,美国食品行业的市场调查权威机构所得出的调查评估结论认为:“由于美国人没有吃热汤面的饮食习惯,而是喜好汤面分食,汤面合一的方便面难以进入美国食品市场。”但是,RQ公司派出自己的专家进行实地调研,却得出了完全
下列选项中,属于持票人行使追索权时,可以请求被追索人支付的金额和费用的有()。
下列关于伊斯兰教说法不正确的是()。
影响内含增长率的因素有()。
下面不属于消费信用的基本形式是()。
在计算机硬件中,具有运算功能的设备是(5)。
A、Byteachingthemmoretest-takingskills.B、Bygivingthemmoresupervision.C、Byofferingthemcounselingcourses.D、Byassig
最新回复
(
0
)