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  3. Dealing with complaints 处理投诉

Dealing with complaints 处理投诉

admin2010-02-11  87
问题 Dealing with complaints 处理投诉
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答案Is it possible to talk to the manager, please? I’m afraid the manager’s not here at the moment. The assistant manager is here. How can I help you, madam? Just let me check. I’m terribly sorry. It is entirely our fault. I am sorry about this confusion. Please accept last night’s dinner with our compliments.
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