首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
•Read the article below about successful e-mail negotiation. •Choose the best sentence from the opposite page to fill each of th
•Read the article below about successful e-mail negotiation. •Choose the best sentence from the opposite page to fill each of th
admin
2013-02-14
54
问题
•Read the article below about successful e-mail negotiation.
•Choose the best sentence from the opposite page to fill each of the gaps.
•For each gap 9-14, mark one letter (A-H) on your Answer Sheet.
•Do not use any letter more than once.
Successful E-mail Negotiation
Given that you are involved in a negotiation that must proceed via information technology, how can you best achieve your goals? The following prescriptions are important. Most people overestimate the ability of other people to make sense out of what they mean. People have a hard enough time deciphering our messages in face-to-face interactions; accuracy decreases dramatically in e-mail exchanges. Many people assume that longer means clearer. It does not. People have a slant attention span and often dislike long e-mail messages, or perhaps even stop reading them if they began to fall off of the screen. Must people are capable of only retaining seven, plus-or-minus two, ideas in their head at any one 6rae. As a general rule of thumb, most e- mail messages should fit on a single screen. Screen loading, or the tendency to write very long message can lead to annoyance on the part of the recipient, especially if be or she is busy. Negotiations are more productive when the parties exchange a greater number of shorter e-mails, rather than fewer, but longer e-malls. (9) This also builds reciprocity in exchange.
The asynchronous nature of e-mail provides people with the dubious luxury of not having to immediately receive of respond to e-mail messages. However, the sender of e-mail messages often expects a timely response. Not responding to e-mail may be perceived as rejection and disinterest. Further, newer forms of software allow senders to ascertain whether the recipient has read their e-mail. Failure to provide a timely response to e-mall is akin to giving the "silent treatment" to someone. (10) .
Meta-communication is communication about communication. This boils down to people talking about how they should communicate. (11) In any electronic communication, it is important to let team members know how often you check your e-mail, whether you or someone else reads and responds to your e-mail, and whether you forward your e-mail to others.
Flaming refers to the insults, criticisms, and character assassinations that people hurl over e-mail. Flaming remarks make fun of grammar, include labeling and accusations, character attack, backhanded compliments, and blunt statements. (12) . In contrast, face-to-face groups have mechanisms and norms, such as conformity pressure, that largely prevent flaming. People react to each other with less politeness, empathy or inhibition if they cannot sense the other’s social presence. (13) .
There is more uncertainty, doubt, and ambiguity in electronic mail exchanges. (14) .As a consequence, people become frustrated and seek to control the exchange by issuing threats, e.g. "I am not going to read my e-mail again". Along lines, do nut chastise or deliver negative feedback via e-mail; face-to-face or telephone communication is more appropriate.
A Such and other negative interpersonal behaviors often stem from feelings of isolation.
B This stems from the asynchronous nature of communication.
C Increasing the rate of e-mail exchange prevents misunderstanding because misperceptions can be quickly rectified.
D This will result in the failure of communication.
E Suspicion and hostility increase as the communication between parties diminishes.
F Negotiators are much more likely to issue threats when communicating via information technology.
G Most people overestimate the ability of other people to make sense out of what they mean.
H This is of critical importance in electronic interaction because the norms of mm taking and conversation are not clear.
选项
答案
H
解析
转载请注明原文地址:https://kaotiyun.com/show/AT7d777K
本试题收录于:
BEC高级阅读题库BEC商务英语分类
0
BEC高级阅读
BEC商务英语
相关试题推荐
WhydidMr.Rudolphe-mailthewoman?
Lookatthegraphic.Whatcolorpaintwillthewomanmostlikelychoose?
1.(Thecandidatechoosesonetopicandspeaksaboutitforoneminute.)A.StaffManagement:howtoachieveandmaintainhighm
Inthispart,theinterlocutorasksquestionstoeachofthecandidatesinturn.Youhavetogiveinformationaboutyourselfand
Yourcompanyplanstosetupadistributionnetworkinthecounttopromotesalesofproducts.Youhavebeenaskedtosubmitidea
(Thecandidatechoosesonetopicandspeaksaboutitforoneminute.)A.Careerdevelopment:theimportanceofacquiringarange
Askingquestions征询
Task7TeamBuildingYourcompanyisabouttotakeoveranothercompanyandiskeentoencouragethestafffrombothcompaniest
Theinterlocutorasksyouquestionsonanumberofwork-relatedandnonwork-relatedsubjects.
Theinterlocutorasksyouquestionsonanumberofwork-relatedandnonwork-relatedsubjects.
随机试题
2021年1月6日,国内首架人工影响天气无人机()在甘肃金昌成功首飞。
在Word2010中为了能在打印之前看到打印后的效果,以节省纸张和重复打印花费的时间,一般可采用_______的方法。
不符合流行性乙型脑炎的描述是
颈椎骨折脱位,合并颈髓横断伤,早期可能出现()
下列各种门窗中,具有耐久性好、价格低、耐潮湿等优点的是()。
i是虚数单位,复数=().
维果斯基把儿童的现有发展水平与即将达到的发展水平之间的差异称之为——。
Youshouldspendabout20minutesonQuestions1-13,whicharebasedonReadingPassage1below.TheForgottenForestFoundonly
_____isknowntoall,heisagreatpoet.
AEmbassyVacationResorts(胜地)California,FloridaandHawaii
最新回复
(
0
)