—You will hear another five recordings. —For each recording, decide What the main idea is. —Write one letter (A-H) next to the n

Well, I wrote to them last week thanking them for their help over the accounting matter. I’ve just had a reply. They’ve written to say we were right to decide to reduce costs, which is nice to know. But they want us to cut back even more. Barry suggested that I pass it on to the accounts department to see if they could make more savings. But I think we’ve gone as far as we can. So I’m just going to leave it for the moment. If they’re really insistent, they’ll write again. But I don’t think I need to do anything aobut it right now.

About 2 months ago, we ordered the new photo copiers that they were selling. But they still haven’t appeared. Now they’ve written to say they are sorry they weren’t delivered on time. They expect to deliver them by the end of this week. That’s lucky, be cause I was just about to write to complain about them taking so long. I won’t write now, but I still don’t think we ought to just accept it. So I’m going to give them a ring to talk about the problems. If we don’t say any thing, then the same thing will just happen again next time. But I’d like to keep it informal for now.