In the 1930s, an American meat company came out with a spiced ham product sold in a can. Before long, Spam, as it was called, be

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问题     In the 1930s, an American meat company came out with a spiced ham product sold in a can. Before long, Spam, as it was called, became ubiquitous. However, critics called it a food with "no nutritive or aesthetic value". Now, some high-tech observers say that unsolicited E-mail is the electronic equivalent. (1)______
    But, it’s more than just aesthetically displeasing. "The big problem with spam is that it is a cost shifted medium, which is to say that the person who receives the E-mail has to pay for it, " says Tom Geller, founder of the SpamCon Foundation, a coalition of marketers and computer users, who want to control the number of unsolicited messages that are sent over the Internet. (2)______
    According to Tom Geller, some Internet service providers estimate that spam accounts for up to 10% of their operational costs. "Of course, they pass those operational costs on to you. The other problem with unsolicited E-mail is that when you send a piece of paper mail, you have to pay for it, " he says. "So, it doesn’t pay for marketers to send out millions and millions of pieces. But with E-mail, since the senders don’t pay for it, they tend to send it out in tens of millions. As a result, you end up with hundreds, possibly even thousands of unsolicited E-mails in your mail box, making E-mail essentially useless for you. "
    Attempts have been made to control the volume. "There are legal regulations in at least five countries and at least 16 U.S. states, " says Mr. Geller. "The five countries that I know about are Denmark, Germany, Italy, Austria and Finland. (3)______ But the problem is that many spammers are using untraceable E-mail addresses and basically try to hide their origins so there’s no way to tell them to stop."
    And Tom Geller says there isn’t much the average Internet users can do about spam. "They can delete the message and curse, which is what I think most people do, " he says. "People who know a little bit more about anti-spam issues sometimes use the utility known as spam, cop, which is at spamcop. net. (4)______When the person finds out, when the Internet service provider finds out that they are hosting a spammer, almost invariably they will kick them off because no Internet service provider wants a spammer on their system. "
     (5)______ "The first is technical. This is already happening, " he says. "A second way is through legal measures. When there are penalties for spamming and there are at least warnings that people realize that: hey, I’m doing something illegal. I think that will keep many people who are not professional criminals from spamming, but I think that the third way that spam can be cut down is essentially for social and policy reasons, for more people to realize exactly how E-mail works and how it is a recipient-pays medium. I think that will cause a certain amount of peer pressure. "
[A] While Tom Geller doesn’t think that spam will ever be completely eliminated, he does believe that it could be cut down by a combination of three types of activities.
[B] The new Office package is also closely linked to the Internet, and includes a feature called smart tags which permits word-processing documents to be connected directly to information stored on the Internet. And Office XP makes it easier to access E-mail.
[C] According to America Online, a major Internet service provider, approximately a third of the estimated 30 million E-mail messages sent each day can be classified as spam.
[D] Let’s say you want to organize an event, or a meeting. Right now you send out a bunch of E-mails back and forth, editing the things. It’s not very organized. Now you can easily create a web site where everybody goes to get the documents.
[E] That’s a utility that lets you complain, supposedly to the Internet service provider that allows the messages to be sent. Not the senders of the messages, but the person who gives them connectivity.
[F] Many of the laws in the United States are fairly weak. They say, for example, that when somebody send you spam you have to tell them to stop before the law kicks in.
[G] Unlike unsolicited mail, paper mail which is perfectly fine, and unsolicited phone calls which some people have problems with, but don’t cost anything, when you receive E-mail it is taking up your computer resources and your bandwidth.

选项

答案E

解析 本题空白处位于文章的第五段。第四段谈论的是关于垃圾邮件立法的问题,但实际上,尽管在某些国家或州有法可依,人们对垃圾邮件控制能力还是较弱的。接着第五段就人们面对垃圾邮件的应对方法继续进行阐述,某些人使用spam.cop这种工具向因特网的服务商投诉。空白句前面的一句话中提到“People who know a little bit more about anti—spam issues sometimes use the utility known as spam.cop,which is at spameop.net.”(那些对反垃圾邮件稍微懂得多一点的人,会采用抗垃圾邮件的措施,比如在spamcop.net网上可找到的spam.cop)这里“utility”一词提供了线索,暗示随后的句子可能要对其做出进一步的解释。由此可以判断,选项中的E项“That’s a utility that let’s you complain…”(那有让你投诉的效用……)是正确的。
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