首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Over the past few years, flying in coach has become an increasingly miserable experience. Legroom is practically nonexistent. Pa
Over the past few years, flying in coach has become an increasingly miserable experience. Legroom is practically nonexistent. Pa
admin
2019-08-17
64
问题
Over the past few years, flying in coach has become an increasingly miserable experience. Legroom is practically nonexistent. Passengers are more tightly packed together. Hot meals have been eliminated. Ditto pillows and blankets. And the next time that guy in front of you leans his seat back directly into your face, few of your fellow passengers are likely to blame you if you feel a brief, murderous urge to strike back.
【R1】______
Doug Fesler, an executive at a medical research group in Washington, wasn’t expecting much in the way of amenities on his American Airlines flight to Honolulu in September. In fact, knowing the airline no longer served free meals, he had packed his own lunch for the second leg of his flight from Dallas to Honolulu. But he said he was shocked at the lack of basic services and the overall condition of the cabin.
【R2】______
His return flight was just as disappointing. This time the audio for the movie worked—but only in Spanish—and his seat refused to stay in the upright position. "I was just appalled, " Mr. Fesler said. "You pay $500 or $600 for a seat, and you expect it to be functional. " He said he has considered refusing to fly airlines with such poor service, but added that, " if you did that with every airline that made you mad, you’d never get anywhere in this country. "
【R3】______
The fact is that airlines, flying so close to full capacity today, have realized that they really don’t have to cater to economy passengers—most of whom are booking on price alone, and who increasingly have no real airline loyalty—because the cost of doing so would never be worth it in pure bottom-line terms.
【R4】______
While Mr. Baldanza may regret the manner in which his e-mail statement was delivered, his position hasn’t changed. "The point that I was making in that e-mail, maybe not as politically correctly as I should have, is let’s not over-obsess or spend a lot of money dealing with customers with completely unrealistic expectations, " he said, pointing out that the delay was due to weather and that the passenger was offered a $ 200 voucher toward future flights even though he had paid only $73 for two round-trip tickets. "When the fare’s this cheap, we’re going to get another customer, " he said.
【R5】______
It’s all simple economics. In January, United removed half-ounce pretzel snack mixes from the economy section of flights that are less than two hours long—about 29 percent of its flights—to save what it says is about $650, 000 a year. Meanwhile, America has estimated that it would save $ 30 million a year by eliminating free meal service in coach. Overall, the amount of money the nine largest passenger carriers in the United States spend on food per passenger has been slashed to about $ 3.40 from $ 5.92 in 1992, according to the Department of Transportation. A. Mr. Fesler is hardly alone in his antipathy toward the airlines, as anyone who has spent time reading the angry customer postings on Web sites like flyertalk. com, airlinerage. com and flightsfromhell. com knows.
B. All this has created a generation of fliers who now view getting on a plane as roughly akin to entering the ninth circle of hell.
C. Thus airlines are increasingly cutting back services in coach or charging passengers for things that used to be free, like meals or drinks or, in the case of Delta, US Airways, Northwest and Continental, starting to use narrow-body planes more frequently on trans-Atlantic flights, making those long-haul flights more cost-effective, albeit at the expense of passenger comfort.
D. Passengers flying business class on United from Washington Dulles to Frankfurt, for example, are now offered "180-degree lie-flat" seats. The upgraded seats, which are part of a multimillion-dollar makeover of its international premium cabins, transform into 6-foot-4-inch beds and feature larger personal TV screens, iPod adapters and noise-canceling headphones.
E. Does that sound harsh? Well, an unexpected—but not totally surprising—insight into how airline executives think these days came this summer when B. Ben Baldanza, chief executive of the aggressively bare-bones Spirit Airlines, hit "reply all" to an e-mail message from a passenger who wished to be compensated for a delayed flight that caused him to miss a concert he was planning to attend. Mr. Baldanza’s response, which seemed to be intended only for a Spirit Airlines employee but subsequently appeared on multiple travel blogs, said:" Please respond, Pasquale, but we owe him nothing as far as I’m concerned. Let him tell the world how bad we are. He’s never flown us before anyway and will be back when we save him a penny."
F. On that flight, the audio for the movie was broken. The light that indicated when the bathroom was occupied was squirrely, causing confusion and, in some cases, embarrassingly long waits for passengers in need of the lavatory. And though food was available for purchase, it ran out before the flight attendants could serve the entire cabin, leaving some fellow passengers looking longingly at the snack he had packed.
【R3】
选项
答案
A
解析
前三段作者举费思乐先生的例子。因此要进行总结,并不是只有他一个人对航班基本服务的取消有意见,还有其他人也持有这样的观点。故选A。
转载请注明原文地址:https://kaotiyun.com/show/BjWd777K
本试题收录于:
公共英语五级笔试题库公共英语(PETS)分类
0
公共英语五级笔试
公共英语(PETS)
相关试题推荐
Inthedebateovergenetically-alteredfoods,proponentsNikeSenatorRichardLugararguedthatsuchproductswillbeessential
AstheInternethasrapidlybecomeamainstreammedium,thesocialimpactoftheInternethasbeenatopicofongoingdebate.So
AstheInternethasrapidlybecomeamainstreammedium,thesocialimpactoftheInternethasbeenatopicofongoingdebate.So
AstheInternethasrapidlybecomeamainstreammedium,thesocialimpactoftheInternethasbeenatopicofongoingdebate.So
Atwhattimeoftheyeardoesthisinterviewtakeplace?
Acompany’smaingoalinusingvoicemailistobeefficientandsavemoney.
OnehundredandthirteenmillionAmericanshaveatleastonebank-issuedcreditcard.Theygivetheirownersautomatic(31)ins
Inrecentyears,therehasbeenasteadyassaultonsaltfromthedoctors:Saltisbadforyou—regardlessofyourhealth.Politi
Thetechnologyoffersthehopeofabetterworld,butpresentshazardsifmishandled.
Thetechnologyoffersthehopeofabetterworld,butpresentshazardsifmishandled.
随机试题
A.正中神经B.尺神经C.坐骨神经D.股神经(2000年)肘管综合征卡压的神经是
35岁男性患者,患慢性肾炎已4年,加重伴少尿1周。血压180/100mmHg,内生肌酐清除率8.7ml/min,诊断为慢性肾小球肾炎慢性肾衰竭尿毒症期。如果检查的结果如下,哪一项是最高危的结果
患者男,7岁,因多数乳牙龋坏去口腔科就诊,医生治疗龋坏牙后推荐专业应用含氟凝胶防龋。医生叮嘱患者下次复诊时间是
关于胆汁酸的叙述,错误的是
A.中介体B.包涵体C.吞噬体D.线粒体E.异染颗粒可用于鉴别细菌的结构是
心血管系统中药中毒反应的表现有()。
A.西地碘B.甲巯咪唑C.碳酸锂D.碘化钾E.胺碘酮甲亢的主要治疗药物是()。
随着互联网时代的加速和社会的“碎片化”,媒介也在不断发生着________,人们的阅读方式由传统的纸质载体向多媒体互动阅读________。网络工具及“互联网+”时代的社群营销新形式,对当下出版业的发展以及出版社的营销变革产生了很大的影响。填入画横线部分最
新闻框槊的因种具体功能是什么?
WhowontheWorldCup1994footballgame?WhathappenedattheUnitedNations?Howdidthecriticslikethenewplay?【1】anevent
最新回复
(
0
)