Why did Ms. Waring fill out the claim form?( )

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问题
Why did Ms. Waring fill out the claim form?( )

选项 A、She was charged twice for the same order
B、The seller sent the wrong item
C、The item she order was damaged
D、She never received the item she ordered

答案D

解析 在“Claim Details”部分中,清楚写到:“…when the item hadn’t arrived by August 5…Ileft a message on the automated recording system but did not receive no response.I left a second message on August11 but still received no response…”A、B、C三个选项在原文中均未涉及,故答案选D。
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