As a customer service worker, you must apologize for the mistakes ________ and promise a solution to the problem.

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问题 As a customer service worker, you must apologize for the mistakes ________ and promise a solution to the problem.

选项 A、taken
B、carried
C、offered
D、made

答案D

解析 本题考查过去分词作后置定语的用法。分析句子结构可知,空格处前面的动宾结构完整,后面是and连接的并列动宾结构,因此空格处应该为分词充当定语,修饰其前的名词mistakes。能够和名词mistakes构成逻辑动宾结构的动词只有make,make mistakes意思为“犯错误”,符合句意要求。由此确定本题答案为D)。
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