Last year, my brother and I went to Miami for a vacation. Some of my friends who had been there before said【K1】________was a w

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问题   Last year, my brother and I went to Miami for a vacation. Some of my friends who had been there before said【K1】________was a wonderful holiday destination. Before we went, we had planned for months. When the day came, we were ready.
  After our plane landed, we went to the hotel. We had made our  reservation six months【K2】________ (early), but the man at the front desk said there had been a mistake. We were told that our rooms hadn’t been reserved for that week, 【K3】________for the week after. I didn’t understand【K4】________this would happen and my credit card had already been charged【K5】________the reservation.
   What’s worse, the hotel had been fully booked. When we were wondering what to do, the manager came out. She was【K6】________ (surprise) helpful. She【K7】________ (apology) for the mistake and gave us a spare VIP room on【K8】________top floor. We had never stayed in such an amazing room, and we weren’t charged extra.
  The next day, my brother and I went to the beach【K9】________we watched some people play volleyball. We got a little【K10】________ ( sunburn), but the day had been so relaxing that we didn’t mind.
【K7】

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答案apologized

解析 根据全文时态可知,此处应填一般过去式,故填apologized。
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