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When a consumer finds that his purchase has a fault in it, the first thing he should do is to______ Suppose a consumer finds fa
When a consumer finds that his purchase has a fault in it, the first thing he should do is to______ Suppose a consumer finds fa
admin
2009-08-21
33
问题
When a consumer finds that his purchase has a fault in it, the first thing he should do is to______
Suppose a consumer finds fault in his tape recorder, what would he say to the store manager?
选项
A、This tape recorder doesn’t work.
B、The tape recorder is not so good as before.
C、The sound coming out of the right speaker is unclear.
D、This is the warranty, you must change a new one for me.
答案
C
解析
细节题。由第三段可知,顾客如能具体指出问题之所在,将更有可能得到满意的结果。因此在这个假设情况中,C项的表述最合理。
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本试题收录于:
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