首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】______for it, the fir
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】______for it, the fir
admin
2013-11-21
59
问题
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】______for it, the first step is to present the guarantee at the store of purchase.【B2】______, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her【B3】______, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor,【B4】______he or she has a just claim. Consumers should complain in person【B5】______, but if they cannot get to the place of purchase, it is【B6】______to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but【B7】______, and especially when the consumer can demonstrate what is wrong with the item in【B8】______. If this cannot be done, the consumer will succeed best by【B9】______ specific information as to what is wrong, rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization【B10】______ protecting consumers’ rights.
【B5】
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s(26)claim for it, the first step is to present the guarantee at the store of purchase.(27)In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her(28)complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor,(29)assuming he or she has a just claim. Consumers should complain in person(30)whenever possible, but if they cannot get to the place of purchase, it is(31)acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but(32)firmly, and especially when the consumer can demonstrate what is wrong with the item in(33)question. If this cannot be done, the consumer will succeed best by(34)presenting specific information as to what is wrong, rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization(35)responsible for protecting consumers’ rights.
选项
答案
whenever possible
解析
转载请注明原文地址:https://kaotiyun.com/show/FAS7777K
0
大学英语四级
相关试题推荐
Initsvariousformsfromfictiontodocumentary,themotionpicturehasbecomeasignificantelementofcontemporaryculture.I
A、Thesilkcoveringmadebyaninsect.B、Thesilkcoveringmadebyasilkworm.C、Thesoftprotectivecoveringmadebyananimal.
Newsagencyisalsocallednewsservice【B1】______,whichcollects,writes,anddistributesnewsfromaroundanationortheworl
A、Notgettingwhatshewants.B、Acustomthatisnewtoher.C、Callingupcustomers.D、Someofhergoodfriends.B
A、In1875.B、In1895.C、In1881.D、In1818.C信息明示题。本题关键句为“TheAmericanRedCrosswassetupbyClaraBartonin1881.”美国红十字会组织由Cl
Although"liedetectors"arewidelyusedbygovernments,policedepartmentsandbusinesses,theresultsarenotalwaysaccurate.
Researchershaveestablishedthatwhenpeoplearementallyengaged,biochemicalchangesoccurinthebrainthatallowittoact
Throughouthistorythebasicunitofalmosteveryhumansocietyhasbeenthefamily.Membersofafamilylivetogetherunderthe
A、Itistheonlybookforherphilosophyclass.B、Alltheclasseshavealotofreading.C、Shejusthastoreadforherphilosop
Thoughitisbecomingincreasinglyeasytomovefromplacetoplace,ourinabilitytocommunicatewithoneanothergivesriseto
随机试题
下列情况下,可使肾小球滤过平衡点向出球小动脉端移动的是
血清球蛋白明显增高见于
(2010年)污水中的有机污染物质浓度可用COD或BOD来表示,如果以CODB表示有机污染物中可以生物降解的浓度,BODL,表示全部生化需氧量,则有:
目前,我国工程造价咨询单位的资质等级划分为()等级。
某建筑安装公司的管理人员经常违章指挥,强令其电工冒险作业。对于这种情况,该电工有权()。
银行广告一般有形象广告和产品广告两种类型。公司信贷营销主要运用()广告,突出()策略。
电子工业增长景气指数最高的年月份为()。从上图可以推出的结论为()。Ⅰ.电子工业的增长景气曲线与效益景气曲线趋向一致Ⅱ.2004年电子工业经济效益呈现近几年最好的态势Ⅲ.2003年4月份效益景气指数在近两年来为最
下列各句中,没有语病的一句是()。
Intheearly1960sWiltChamberlainwasoneofonlythreeplayersintheNationalBasketballAssociation(NBA)listedatoverse
HowtoWriteJobApplicationsandResumesI.Thepreparationsforyourapplicationandresume1)OfferyourabilitiesA.basis:p
最新回复
(
0
)