From: Lionel Berman To: Vanessa Pim Subject: A problem Dear Ms. Pim, I’m emailing to inform you that the service

admin2014-01-06  41

问题 From: Lionel Berman
    To: Vanessa Pim
    Subject: A problem
    Dear Ms. Pim,
    I’m emailing to inform you that the service elevator is currently out of order. It stopped working at 9 am this morning while moving firm employees were transporting some new desks and chairs to the 14th floor.
    At present, the workers are using one of the main elevators in the building. But this temporary solution is not ideal for two reasons. Firstly, it is not a good image to present to clients visiting the building. It looks very disorganized and unprofessional. Secondly, it may cause some damage to the main elevator. Not only might the movers scrape and scratch the interior, but there are some painters coming at 2 pm today to work on the renovations on the second floor, and they may drop paint and other chemicals inside.
    Accordingly, I think it is essential that we get the service elevator working again as soon as possible. I have called the elevator maintenance firm, and the representative there told me it might take until this evening for some workmen to come over and fix the problem. As chief executive of the company, I was hoping you might be able to call back and put more pressure on the company to act sooner. The company is Elevation Inc., and the phone number of their customer relations manager is 807-908-908.
    If you need more information about the situation, please let me know.
    Regards,
    Lionel
What does Mr. Berman ask Ms. Pim to do?

选项 A、Assess the damage to the property
B、Find a new contractor to handle the job
C、Reschedule the renovation work
D、Contact the maintenance firm directly

答案D

解析
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