Why does the woman apologize?

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问题 Why does the woman apologize?
  
MA Hi Sally, this is Bill Sullivan. I’m calling to find out if you sent out the blueprints for the O’Malley Arena yet... we’re sort of waiting for them...
WA Hi Bill... I’m sorry, I haven’t sent them yet. I got caught up in other work... I’m really so sorry.
MA That’s... fine, but I really need to put a little pressure on you. We’re at a place right now where we can’t move forward without the blueprints. Could you please make this a priority?
WA Yes, Bill, I’m so sorry. Tell you what. I’m going to drop what I’m doing right now and make sure the blueprints are ready to go. They’ll go out by overnight courier this afternoon. I promise you.

选项 A、Go immediately to the man’s office
B、Review the documents more carefully
C、Find someone to help her with the project
D、Arrange for the documents be sent overnight

答案D

解析 女子最后一段话中They’ll go out byovernight courier this afternoon,说会在下午用快递将设汁图寄过去。因此说准备将文件寄过去的选项(D)是正确答案。
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