What has happened to the company’s sales since last year?

M: I was just reading over the sales report and realized that our numbers have taken quite a dip compared to this time last year.(65)What do you think the problem is?
W: Well, there are several reasons, but one of the main reasons is that we have lost some of our main players to our competitors.(66)I brought the issue up at our last meeting, but no one really thought that it was all that important. I, on the other hand, feel that we really need to focus our attention on keeping those talented people here.
M: In your opinion, what is the main reason people are leaving us?
W: It’s obvious. We need to compensate them with higher pay and benefits.(67)