Dear Ms. Robinson, I received a collection notice from the Ohio Telephone Company on February 13. The letter states that I owe a

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问题 Dear Ms. Robinson,
I received a collection notice from the Ohio Telephone Company on February 13. The letter states that I owe a past due balance from the September 16 to October 16 billing period last year. The letter also states that my service will be disconnected【K1】______ I act immediately; however, I am informing you for the second time that I paid that bill on January 8.
On January 15, I received a call from one of your representatives about this matter, and I immediately told him that I sent a check to your office for the due amount of $ 132. 57 approximately a week ago. Unfortunately, I failed to get his name. I am【K2】______ that you have not taken care of this matter, 【K3】______
I hope that this【K4】______ the matter once and for all.
Sincerely yours,
Bill Moritz
Encl: copy of the check
【K2】

选项 A、irritate
B、irritation
C、irritating
D、irritated

答案D

解析 空格在be动词后面,be做系动词的话,空格处要填起补足语作用的名词或形容词,而选项(B)在这里明显不对。其余选项都是irritate的变化形态,irritate是意为“激怒,使恼怒”的感情/心情动词,所以空格处要填形容词、现在分词irritating和过去分词irritated中的一个。空格后的内容是该问题在公司没有得到很好的处理而很生气,因此要填过去分词irritated。
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