When will the phones be installed?

Man I just talked to the phone company. They promised to have the new phones installed by Wednesday before noon.
Woman Last week they said they would have it done by Monday afternoon, but it wasn’t.
Man Well, you remember there was a mix-up with the order. They were here on time, but they brought the wrong kind of phone.
Woman Yes, that was a big disappointment. I’m beginning to think this phone company isn’t very reliable. We’ve been waiting over a month to get those phones in place. I can’t believe that it’s taking so long.