Where does this conversation probably take place?

W: Good afternoon !
M: Good afternoon! I’ve come to report a car accident. There’s been an accident with our car, Santana. Here’s the policy.
W: Oh, I’m sorry to hear that. No one was hurt, I hope?
M: No, but the car was badly damaged.
W: When did it happen?
M: Last night, on the highway in the suburbs. Will you send someone along to check up on it?
W: Yes, of course. Would you please fill out the declaration form first?
M: All right ... By the way, we have bought another Santana. We want to have it insured against accidents as well.
W: Very well. Is it a new one?
M: Yes, brand new.
W: How much did it cost you?
M: 130,000 yuan.
W: When did you get it?
M: The day before yesterday.
W: That’s March 8th. What’s the number of your license plate, please?
M: It’s A-31431.
W: Thank you. Show me the driver’s license, please.
M. Here you are.
W: Now here’s the contract. Please go over it, and then sign it, and also the duplicate, Will you put your signature here?
M: Sure.
W: Here’s your new insurance policy.