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  3. With its recession-friendly coffee prices, plentiful tables and available bathrooms, McDonald’s restaurants all over the country

With its recession-friendly coffee prices, plentiful tables and available bathrooms, McDonald’s restaurants all over the country

admin2021-09-17  10
问题    With its recession-friendly coffee prices, plentiful tables and available bathrooms, McDonald’s restaurants all over the country, and even all over the world, have been adopted by wise customers as a coffeehouse for grass roots, a sort of everyman’s Starbucks. Behind the Golden Arches, older people seeking company and conversation, schoolchildren putting off homework time and homeless people escaping the cold have transformed the banquettes into headquarters for the kind of leisurely socializing. And so restaurant managers and franchise owners are often frustrated by these, their most loyal customers. Such regulars hurt business, some say, and leave little room for other customers.
   Tensions can sometimes erupt. In the past month, those tensions came to a boil in New York City. When management at a McDonald’s in Flushing, Queens, called the police on a group of older Koreans, prompting outrage at the company’s perceived rudeness, calls for a worldwide boycott and a truce mediated by a local politician, it became a famous case of a struggle that happens daily at McDonald’s outlets in the city and beyond.
   Is the customer always right, even when they sit for long hours without spending? The answer seems to be yes among those who do the endless sitting at McDonald’s restaurants. If Mike Black’s friends are looking for him, they know to check the McDonald’s on Utica Avenue in Flatbush, Brooklyn, he said. That is where Mr. Black, who is in his 50s, spends hours opening and reading his junk mail. He argued that his one coffee entitled him to all the leisure time he needed.
   At some of New York City’s 235 McDonald’s outlets, customers say they have adopted the fast-food franchise as a cafe for a less affluent crowd, a view strengthened by the company’s newer offerings, like McCafe coffee drinks.
   "We’re pleased many of our customers view us as a comfortable place to spend time," Lisa McComb, a spokeswoman for the company, said in an email, citing free Wi-Fi and areas for children to play as part of the appeal. "McDonald’s offers convenience and value in a fun and familiar atmosphere."
   But the leisurely cafe culture and the business plan behind fast food are in opposition. Although signs hang in many McDonald’s stores instructing customers to spend half an hour or less at the tables, Ms. McComb said there was no national policy about discouraging longtime sitting.
   
Management at a McDonald’s in Flushing, Queens, called the police to______.
选项 A、deal with a boycott caused by customers
B、force a group of older Koreans to leave
C、suppress customers’ rudeness toward the company
D、mediate a struggle happening in McDonald’s
答案B
解析 推断题。根据题干关键词定位到第二段。由本段首句“这样的冲突在纽约市达到白热化的程度”可知，第一段描述的顾客久坐不走的情况导致了冲突，可推出B项“强迫一群韩裔老人离开”是冲突的起因，符合题意，为正确答案。
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