2. 财经
  3. I consider myself something of an expert on apologies．A quick temper has【C1】__________me with plenty of opportunities to make th

I consider myself something of an expert on apologies．A quick temper has【C1】__________me with plenty of opportunities to make th

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问题 I consider myself something of an expert on apologies．A quick temper has【C1】__________me with plenty of opportunities to make them．In one of my earliest【C2】__________，my mother is telling me，“Don’t watch the【C3】__________when you say，‘I’m sorry’．Hold your head up and look the person in the【C4】__________，so he’ll know you【C5】__________it．”   
   My mother thus made the key point of a(n)【C6】__________apology：it must be direct．You must never【C7】__________to be doing something else．You do not【C8】__________a pile of letters while apologizing to a person【C9】__________in position after blaming him or her for a mistake that turned out to be your 【C10】__________．
You do not apologize to a hostess，whose guest of honor you treat【C11】__________，by sending flowers the next day without mentioning your bad【C12】__________．
    One of the important things we should do for an【C13】__________apology is a readiness to【C14】__________the responsibility for our careless mistakes．We are used to making excuses．which leaves no 【C15】__________for other person to【C16】__________us．Since most people are open—hearted，the no—excuse apology is better．Leave both parties feeling  【C17】__________ about themselves．That，after all，is the【C18】__________for every apology。It【C19】__________little whether the apologizer is wholly or only partly at fault：answering for one’s【C20】__________encourages others to take their share of the blame．
【C11】
选项 A、cruelly
B、freely
C、roughly
D、foolishly
答案C
解析 rouglhly此处表示对待客人不礼貌，服务不到位。从前面的要不要道歉的讨论可以得出选C。
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