What happened to the man?

(Woman) Hey, you made it! How was your flight?
(Man) Terrible. We sat in the plane for three hours while they looked for a different pilot. It turned out that our captain had exceeded the maximum flying hours allowed for one shift.
(Woman) I’m surprised they didn’t know that before letting the passengers board the plane.
(Man) That’s what the woman sitting next to me was saying. She said she was going to call the airline and tell them how dissatisfied she was.